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Public Sector Solutions

"The choice was one platform—as simple as that...[for] business service modeling, for the user interface, and for the server layer..[Soon, we will] get rid of the legacy systems and be ready for the next step in IT."

—Lt. Colonel Erwin Huisman, Dutch Ministry of Defense

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Learn More About How OpenText Can Help You

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  • Solutions
  • Resource Center

Overview

Public Sector Overview

Unite information securely, transform operations, and make your data work for you with trusted government solutions from OpenText

Struggling with the challenges of Digital Government? It's no longer about the information you have but how you can use it. Can you locate, capture, secure, and use all your organization’s information to improve mission performance? Let OpenText Public Sector solutions help you preserve and access enterprise data as you transform agency processes.

At every level of government, citizens want inquiries and requests met fast, with 24/7 access from any device and with their information kept secure. They expect high integrity and visibility, especially in financial processes. Transparency, Big Data Analytics, Digitization—they all require clean, governed data from all sources to meet mission needs and government mandates.

Capture, secure, and manage agency information in all media—paper or electronic documents, presentations, videos, engineering assets, phone calls, contracts, invoices, social media, or email. OpenText Public Sector solutions unite data from across stovepipes for a single source of truth. We enable secure collaboration and low-risk access to information when and where you need it.

Learn More:
 OpenText Public Sector Solution Overview

Public Sector Customer Success Stories

Learn how other Public Sector agencies succeed with solutions from OpenText.
    Municipal/County Governments
    State/Provincial/Regional Governments
    Central/Federal Governments
    International Organizations

OpenText solutions help you:

  • Tap the hidden value of your agency’s information in daily activities
  • Maintain your information securely while making it easily accessible.
  • Streamline operations by digitizing paper to automate and consolidate processes
  • Find information quickly and accurately and redact it for litigation with e-Discovery
  • Retire old applications while preserving the information you need
  • Deliver citizen benefits and services faster and more efficiently
  • Integrate information enterprise-wide within your existing IT landscape.
  • Meet transparency, governance, and compliance requirements

Featured Solutions

Digital Information Readiness

Know what you have and where it resides—PII and sensitive, duplicate, or inaccurate data abound. Use our unique info-fusion and discovery capabilities to reveal and make decisions on your data before you act on it to move it to the cloud, apply Big Data analytics, or release it as Open Data.

Benefits:

  • Retire legacy applications without losing valuable data
  • See content across your IT landscape with drill-down heatmaps
  • Organize and access data to determine its value
  • Secure vulnerable content and reduce risk
  • Rationalize information across your enterprise with confidence

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Digital Records Compliance

Capture and manage agency records digitally, from email and documents to video, photos and social media. Auto-classify and make information searchable from origination to final disposition—rated the world’s best Government Records Management software.

Benefits:

  • Save time, money, and improve mission performance--govern agency information and link it to daily tasks
  • Meet records compliance mandates and standards (DOD 5015.2)
  • Streamline and improve accuracy with automated document categorization and filing
  • Integrate quickly, easily, out-of-the-box
  • Slash legal costs with eDiscovery

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Financial and Audit Compliance

Capture purchasing and contract documentation and make it easily searchable for daily reference, audits, or litigation. This application meets the rigorous requirements of government accounting systems and audits, and prepares you for transparency mandates.

Benefits:

  • Lower finance risk; simplify and unify financial, procurement, and contract records
  • Address material deficiencies and save time by relating compliant supporting documents to ERP transactions
  • Create a single source for agency financial information and Open Data/DATA Act requirements
  • Enables easy audit package assembly without imposing on finance staff

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Solutions

OpenText Solutions for Public Sector

Digital Information Readiness

Know what you have and where it resides—PII and sensitive, duplicate, or inaccurate data abound. Use our unique info-fusion and discovery capabilities to reveal and make decisions on your data before you act on it to move it to the cloud, apply Big Data analytics, or release it as Open Data.

Benefits:

  • Retire legacy applications without losing valuable data
  • See content across your IT landscape with drill-down heatmaps
  • Organize and access data to determine its value
  • Secure vulnerable content and reduce risk
  • Rationalize information across your enterprise with confidence

Read the Customer Success Story

Learn more

eGovernment in the Cloud

Our cloud service offers government agencies more flexibility without the commitment to on-site capital investment. They can deploy new workflow and document management processes fast and painlessly upgrade to keep capabilities current. Tailor a secure cloud or hybrid IT ecosystem that fits your needs with a clean, intuitive interface that users love. We have the only cloud with its own Bill of Rights.

Benefits:

  • Faster time to deployment
  • Cuts capital investment and maintenance
  • Integrated ECM cloud solution for government
  • Proven government deployment track record in Canada and globally
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Governance for SharePoint

Optimize your SharePoint investment, make it compliant, and control SharePoint site proliferation. Enable painless enterprise information governance and compliant records management transparent to agency employees.

Benefits:

  • Make SharePoint records DoD 5015.2 compliant
  • Automatic archiving for site collections, sites, document libraries
  • Manages 50+ MB and rich media files—images, audio, video, engineering documents
  • Streamlines processes with graphical and rules-based workflow
  • Capture paper-based information

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Learn more

Digital Records Compliance

Capture and manage agency records digitally, from email and documents to video, photos and social media. Auto-classify and make information searchable from origination to final disposition—rated the world’s best Government Records Management software.

Benefits:

  • Save time, money, and improve mission performance--govern agency information and link it to daily tasks
  • Meet records compliance mandates and standards (DOD 5015.2)
  • Streamline and improve accuracy with automated document categorization and filing
  • Integrate quickly, easily, out-of-the-box
  • Slash legal costs with eDiscovery

Read the Customer Success Story

Learn more

Financial and Audit Compliance

Capture purchasing and contract documentation and make it easily searchable for daily reference, audits, or litigation. This application meets the rigorous requirements of government accounting systems and audits, and prepares you for transparency mandates.

Benefits:

  • Lower finance risk; simplify and unify financial, procurement, and contract records
  • Address material deficiencies and save time by relating compliant supporting documents to ERP transactions
  • Create a single source for agency financial information and Open Data/DATA Act requirements
  • Enables easy audit package assembly without imposing on finance staff

Read the Customer Success Story

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Constituent Services

Meet citizens' service needs and streamline service delivery with a single, unified portal. Our solution helps you streamline mission process as you meet citizen needs.

Benefits:

  • Fast service origination
  • Personalized communications for service changes, alerts, surveys
  • Quick and accurate new constituent account initiation
  • Automated status and performance reports for constituents, specialists, managers
  • Built-in compliance with laws, regulations, and policy

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ERP Augmentation

Extend ERP capabilities to include content lifecycle management, improved compliance, and cost-effective archiving

Benefits:

  • Increase ERP value to mission with ECM functionality—workflow, unified searchable documentation, automatic classification and archiving/disposition
  • Cut operating costs by eliminating duplicate IT environments, related support, and supporting multiple back ends (ERP/non-ERP)
  • The only DoD 5015.2 certified Records Management capability paired with SAP, Oracle and other ERP systems

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Resource Center

Customer Story

U.S. Department of the Interior
"We are very pleased with how effortless it has been to deploy the EES project for the DOI. It is a true testament to the strong and valuable partnership we have with OpenText. This project serves as a successful model for other government agencies looking to move their critical business information to the cloud."

Michael Beck, President and Chief Executive Officer, The IQ Business Group


South East Water

"The holy grail for many organizations is to understand and maximise the value of their content. This deployment takes us one step closer to achieving that. The OpenText module is seamless and straightforward to use."

Benedict Chiu, IT Systems Analyst, South East Water

Industry Insights Blog

Good Cloud. Bad Cloud. Why Cloud?
April 22
by Deborah Miller

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The OpenText Cloud Bill of Rights:

1. We will not lose your data.
2. You own your content.
3. We will not spy on you.
4. We will not sell your data.
5. We will not withhold your data.
6. You locate your data where you want it.

Webinars and Other Resources

The OpenText Public Sector Family

 OpenText US Public Sector Solutions (Services)

Supporting OpenText with services to US government civilian, defense and intelligence communities.

Maureen Fleming of IDC Discusses the Process Suite

Maureen Fleming IDC