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Alliance Healthcare

Healthcare Distributor Streamlines New Customer Contract Management

Alliance Healthcare logo

Alliance Healthcare improves customer service with instantly accessible, automated approvals managed through OpenText MBPM

Using OpenText MBPM, Alliance Healthcare has transformed a process that was extremely manual into a standardized, automated process that maintains and tracks activity from the date a proposal is initiated through the duration of the approval cycle.

Challenge

  • Multi-page reports manually routed for review
  • Lost paper, delayed approvals

Product(s)

Value

  • Accelerated analysis and approvals
  • Reliable, secure audit trail
  • Enhanced productivity
  • Accurate, reliable information

About Alliance Healthcare

Alliance Healthcare (Distribution) Ltd is a leading distributor and wholesaler of pharmaceutical, medical, and healthcare products in the UK. The company offers a high level of service and provides a full complement of value-added services to pharmacies, including innovative marketing support, commercial support services, and ethical compliance and data services. For more information, visit: www.alliance-healthcare.co.uk.