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OpenText Mobility ECM

OpenText Mobility ECM

OpenText Mobility ECM logo

Mobile ECM gives OpenText the ability to extend content management, connecting its mobile workforce across organizational and geographical boundaries.

Challenge

OpenText wanted to improve productivity by delivering mobile access to content management, and combing this with social media tools to improve its overall responsiveness to new opportunities, lower the costs of inefficient communications and collaboration, all while ensuring that critical content is secure.

Value

Mobile ECM gives OpenText the ability to extend content management, connecting its mobile workforce across organizational and geographical boundaries. Social media features such as blogs, wikis and profiles are combined with mobile capabilities such as GPS systems, calendars and notifications to keep their sales force connected to dynamic information 24-7. Field sales is able to stay on top of customer account information and can connect on a daily basis with product managers and developers to keep pace of product innovations and properly prepare for customer meetings and product demonstrations.  What’s more, because the company is leveraging a secure ECM infrastructure, all information is guaranteed to be secure and compliant.

Mobile ECM has enabled OpenText professionals to improve their productivity by as much as 21 hours in one week. Significant productivity benefits have also been experienced by field service and executive management. By delivering mobile access to content management, and combing this with social media tools, OpenText is able improve its overall responsiveness to new opportunities, lower the costs of inefficient communications and collaboration, all while ensuring that critical content is secure.

About OpenText Mobility ECM

OpenText Corporation is a leading provider of enterprise content management software (ECM 2.0) solutions, helping organizations manage and gain the true value of their business content.