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Sutter Health

Sutter Health Cures Faxing Inefficiencies

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California not-for-profit healthcare network integrates OpenText RightFax with medical records and productivity applications for efficient, reliable document exchange, helping achieve timely, safe, high-quality care.

RightFax allows us to eliminate paper, resulting in cost savings and efficiency gains for our users.

Teddy Halidy, Systems Engineer, Sutter Health
Teddy Halidy, Systems Engineer, describes how OpenText RightFax enables them to process over 2 million pages of faxes per month with ease and efficiency

Challenge

• Complicated, time-intensive, paper-based faxing delayed prescriptions and document exchange
• Costs mounted for fax machine supply and maintenance
• Outdated methods could not support growth

Product(s)

Value

• Integrated, efficient faxing enhances patient care, user productivity
• Consolidated, virtual environment eliminates paper, machine maintenance expenses

About Sutter Health

Serving patients and their families in more than 100 Northern California cities and towns, Sutter Health doctors, not-for-profit hospitals and other healthcare service providers share resources and expertise to advance healthcare quality and access. The Sutter Medical Network includes many of California’s top-performing, highest-quality physician organizations as measured annually by the Integrated Healthcare Association. Sutter-affiliated hospitals are regional leaders in cardiac care, women’s and children’s services, cancer care, orthopedics and advanced patient-safety technology. Sutter Health cares for more than three million people—nearly one percent of the U.S. population.