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Alberta Ministry of Justice and Solicitor General

Alberta Ministry of Justice and Solicitor General Launches Cloud-Based Learning Management System

Alberta Ministry of Justice and Solicitor General logo

OpenText™ LearnFlex Learning Management System provides training for more than 900 advocates in 75 police-based victim services units and 38 community-based, victim-serving organizations

Our team is very pleased both with the performance of the product and the customer service we have received from the very beginning. The future of our training programs is very bright—thanks in a large part to the increased capacity we have found in LearnFlex.

Julia Radke, Coordinator, Police-Based Programs and Board Liaison

Challenge

• Registration and certification of advocates could take more than a year to complete due to manual processes
• Some volunteer advocates were located outside the Government of Alberta, in rural and remote areas, lacking interactivity
• Reporting took hours and required time-consuming spreadsheets that needed to  be checked for the latest updates
• Updating curriculum and materials required a lengthy process of go-betweens with vendors

Product(s)

Value

• Reduced registration and certification from four or five days per month to two
• Automatic reporting and customizable dashboards access vital information in minutes instead of hours
• Cloud responsiveness removes lag time in loading videos, updating curriculum, and increased user preferences

 

About Alberta Ministry of Justice and Solicitor General

The Training and Information Office serves the Victim Services branch of the Alberta Ministry of Justice and Solicitor General. It provides training and support to more than 75 police-based victim services units and 38 community-based, victim-servicing organizations. For more information, visit: www.alberta.ca