Based on a 2021 expansive survey of software testing technology decision-makers, Forrester found that respondents using AI-infused tools:

• Were nearly 2x as satisfied as respondents who use more traditionally automated or manual testing.
• Report a 12.1% increase in automation coverage and a 10.8% drop in production defects.
• Deliver software faster with a 5.7% higher release velocity.
• Experience stronger employee retention and higher job satisfaction.