Customer Stories

Westpac Banking Corporation

Westpac Banking Corporation streamlines and automates regulatory information management and reporting


  • Improve data analytics and reporting for regulatory information management and reporting requirements
  • Enhance customer data analytics to support business users


  • End-to-end analytics to access any data source enables accurate and timely information to multiple regulators

  • Easy-to-use, interactive, self-service analytics for business users

  • Ad hoc and responsive reporting


OpenText Analytics automatically tracks, audits, reports and analyzes complex data quickly and easily to support business requirements.

Our goals with Big Data Analytics and iHub were to find a product that would handle our end to end needs, meaning, it has the ability to store the data, transform it, and allows us to analyze it and then produce accurate reports for our regulators. We're also changing our operating model to a more user-driven model that allows our business to achieve what they need with less IT help.

Craig Chu
CIO, Asia, Westpac Banking Corporation

About Westpac Banking Corporation

Westpac is one of the four major banking organizations in Australia and one of the largest banking organizations in New Zealand. Westpac provides a broad range of banking and financial services in these markets, including consumer, business and institutional banking and wealth management services, with branches throughout Australia, New Zealand and Asia and in the Pacific region. For more information, visit

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