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Portal

Improve engagement with your employees, partners, and customers through highly interactive and contextual online experiences

The OpenText Portal that we use today is a dramatic improvement for our customer care employees. It consolidates all of their information and it gives them one central point to not only get to all their tools but to also access information and keep a consistent message.

Scott Granger, Manager, Corporate Intranet, Portals & Content Management Systems at Sprint

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Learn More About How OpenText Can Help You

  • Overview
  • Business Needs
  • Products
  • Resource Center

Overview

Portal Overview

Global organizations today are struggling to unify access to their enterprise information. Better access to information means better business results. Employees are more engaged when empowered to do their jobs efficiently and customers are more engaged when they have access to the products and services they need. OpenText Portal software improves customer and employee satisfaction by aggregating content, applications, and services both inside and outside the firewall into a single experience.

Portals have evolved into new, content rich and personalized Digital Experience Portals, providing a customer-centric experience, that tracks users through the stages of the customer lifecycle – from prospect to advocate – across highly interactive web and mobile access.

Manage information seamlessly—both data and documents—between the point of the creation and the point of need with OpenText Portal. OpenText is a strategic partner with Microsoft, SAP and supports many leading JSR-168-compliant portal applications.

Featured Products

OpenText Portal

Create engaging Web sites and composite applications with rich content and aggregated applications to support personalized interactions with customers, employees, suppliers, and partners.

  • Organize and store both data and documents between the point of creation and the point of need
  • Deliver higher user satisfaction by pro highly personalized Web and mobile sites with rich content and applications
  • Engage more diverse audiences both inside and outside your firewalls
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Business Needs

A Better Way to Work

The OpenText Portal helps to maximize the Customer Lifetime Value by working in tandem with other business applications. Portal helps provide security, personalization and brand consistency to your marketing and customer care sites.

Better Engagement

Whether it is a customer self-service site, partner extranet, employee intranet or digital portal, effectively engaging every user in the digital medium of their choice is how organizations are differentiating themselves today.

Better Productivity

Better engagement helps to improve the productivity of business applications by providing a personalized view to data at the time it is needed from any number of sources.

Better control

While taking advantage of information to pursue their digital transformation, organizations also can ensure that they mitigate the risk associated with access controls to information and permissioned apps via the Portal.

Products

Portal Solutions

OpenText Portal

Create engaging Web sites and composite applications with rich content and aggregated applications to support personalized interactions with customers, employees, suppliers, and partners.

  • Organize and store both data and documents between the point of creation and the point of need
  • Deliver higher user satisfaction by pro highly personalized Web and mobile sites with rich content and applications
  • Engage more diverse audiences both inside and outside your firewalls
Learn More

Resource Center