3-0128 Content Server Logging and Troubleshooting Foundation v16.2.4
Duration: 2 days
In this two-day course, you will learn about logging options and settings in Content Server, through its Administration pages and a number of configuration files. Discover the foundation of troubleshooting while learning how to extract, interpret, and analyze information using Content Server's logs. You will also learn to recognize server issues, database connectivity, and indexing problems.
Highlights:
- Configure Content Server logging options
- Explore different logging options and how to configure them from the administration pages
- Understand the differences between server errors, database errors, and search errors
- Learn about the resources provided by OpenText and My Support to support your system and users
- Use OpenText Performance Analyzer to evaluate system performance
On completion of this course, participants should be able to:
- • Enable and configure various Content Server logging options, typically to aid in troubleshooting issues
- • Understand the different logging options and how to implement them from the administration pages and other configuration files
- • Identify different types of Content Server errors and where they come from
- • Understand the differences between server errors, database errors, and search errors
- • Develop a basic Content Server troubleshooting methodology
- • Provide high-level administrative and help desk support for a mature Content Server system
- • Educate your help desk in how to resolve basic Content Server issues and develop a help desk FAQ
- • Learn about the resources provided by OpenText and My Support to support your system and users
- • Utilize summary timing enabled logs in conjunction with OpenText Performance Analyzer to evaluate system performance using OTPA results and metrics
Audience
Administrator
Prerequisites
Pricing
| Format | Currency | Price |
|---|---|---|
| Per Student at OpenText Site | € - Benelux | 1,400.00 |
| Per Student at OpenText Site | € - Germany | 1,400.00 |
| Per Student at OpenText Site | AUD | 1,600.00 |
| Per Student at OpenText Site | CHF | 2,300.00 |
| Per Student at OpenText Site | GBP | 1,100.00 |
| Per Student at OpenText Site | SEK | 11,800.00 |
| Per Student at OpenText Site | SGD | 1,600.00 |
| Per Student at OpenText Site | USD | 1,790.00 |
Taxes: All prices exclude VAT or other taxes where applicable (all currencies).
Extra expenses: Customer site course prices do not include instructor travel expenses, which are billed separately.
Reservations: Please provide a minimum of 3 weeks advance notice when arranging courses at customer sites.
Course & Workshop Calendar
Below is a listing of all the currently available dates and locations for this course or workshop from OpenText.
To register, please select the course you want to attend by clicking the "Add to cart" button.
| Date | Course type | Course name | Language | Location | Price | Add |
|---|---|---|---|---|---|---|
| Sep 30, 2019 | On-site | 3-0128 | Deutsch | Munich_Grasbrunn - Open Text | 1,400.00 | Add to cart |
| Sep 30, 2019 | On-site | 3-0128 | English | Virtual Classroom - North America | 1,790.00 | Add to cart |
| Oct 21, 2019 | On-site | 3-0128 | English | Ottawa, ON - OpenText | 1,790.00 | Add to cart |
| Nov 18, 2019 | On-site | 3-0128 | English | Virtual Classroom - North America | 1,790.00 | Add to cart |
| Dec 09, 2019 | On-site | 3-0128 | Deutsch | Munich_Grasbrunn - Open Text | 1,400.00 | Add to cart |
| Dec 09, 2019 | On-site | 3-0128 | English | Ottawa, ON - OpenText | 1,790.00 | Add to cart |
| Feb 10, 2020 | On-site | 3-0128 | Deutsch | Munich_Grasbrunn - Open Text | 1,400.00 | Add to cart |
| Apr 29, 2020 | On-site | 3-0128 | Deutsch | Munich_Grasbrunn - Open Text | 1,400.00 | Add to cart |