Courses & Workshops

Open Text - eDOCS RM Certification

Duration: 1.5 hours

The exam for Open Text - eDOCS RM validates that the successful candidate has achieved a professional level of expertise, and demonstrates technical competency in the following areas:

  • Using eDOCS RM-specific features including filing information and declaring records.
  • Creating File Plan components including Terms, Files/File Parts.
  • Creating Lifecycle components including RM Events and Actions.
  • Processing Lifecycles for retention and disposition.
  • Implementing RM File Plan and functional security for groups and users.
  • Import and Export capabilities.
  • Configuring and running reports.




To achieve the Open Text eDOCS - RM certification, candidates are strongly recommended to attend the following Learning Services courses at one of our corporate training centers:

  • 3042 Implementing Records Management using RM (v6.x) or 342 Implementing Records Management using RM (v5.x).
  • In addition, it is recommended that candidates have attained a level of hands-on, real-world experience with the product.


    Certification Exam Format

    The Open Text - eDOCS RM Certification Exam consists of 60 questions. The test time limit is 1.5 hours. A passing score is 80% or better, which equates to 48 out of 60 correct answers. The test includes question formats such as multiple choice, choose all that apply and true or false.

    The breakdown of the questions is as follows:

    • End User Level - 15 questions (Covered in Course 3042 or 342).
    • Administrator / Installation Modules - 45 questions (Covered in Courses 3042 or 342).

    The exam is open book. Candidates may bring any notes, classroom books and laptops. The only material not allowed is a copy of the test or its questions/answers in any format. Exam participants are also restricted from discussing the exam with any outside parties or other exam participants during the specified testing period.


    Format Currency Price
    Per Student at Open Text Site CDN  800.00 
    Per Student at Open Text Site USD  800.00 

    Taxes: All prices exclude VAT or other taxes where applicable (all currencies).

    Extra expenses: Customer site course prices do not include instructor travel expenses, which are billed separately.

    Reservations: Please provide a minimum of 3 weeks advance notice when arranging courses at customer sites.

    Course & Workshop Calendar

    Below is a listing of all the currently available dates and locations for this course and/or workshop from Open Text.

    Selection & Registration Process

    Before you can register for a course or workshop, you need to select which one you want to attend. To do this, simply click on the "Add to cart" link and it will be added to your shopping cart.

    Note: After clicking on the "Add to cart" link, you will be taken to the main course and workshop selection page where all of the courses and workshops you have added to your shopping cart will appear at the top of the page.

    Once you have selected all the courses and workshops you want to attend, simply select the "Check-out link and complete the registration form.

    Date Course Type Course Name Language Location Price Add
      Web-based  eDOCS RM Cert  English  Web-based 800.00  Add to Cart