The My Support Portal offers everything you need to be successful. You can access software downloads, license keys, documentation, articles and community forums, or you can connect with a technical support specialist for one-on-one assistance. For help with account activation and login, read our FAQ.
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OpenText™ Customer Support has been delivering positive business outcomes to customers for more than 25 years. Product experts rapidly resolve urgent issues and keep solutions running at peak efficiency to maximize investments.
Discover the advantages of OpenText Customer Support
Get the latest software updates and patches to ensure solutions never fall behind.
Get the most out of OpenText solutions with always-on access to self-service resources and tools.
Rely on rapid support responses to critical and serious service issues, regardless of deployment model.
Access additional support offerings to proactively manage solutions as organizational requirements shift.
Easily budget and plan for updates with a 5-year support lifecycle.
Explore the foundational support program for OpenText solutions which empowers customers to manage increasingly complex business processes.Learn more
Get expert-level technical support and an escalation path to R&D for critical issues affecting product releases in sustaining maintenance.Learn more
Connect OpenText technical experts with in-house service management and IT teams to optimize systems and processes.Learn more
Augment the expertise of in-house service and IT teams with OpenText experts in optimizing digital fax solutions.Learn more