OpenText™ Quality Control for Extended ECM is a comprehensive, pre-configured quality management solution—essential for dealing with product, process, and quality problems and preventing their recurrence. Collect and analyze information, identify and investigate incidents, deviations, and other quality problems, and take the appropriate and effective action to prevent recurrence and improve quality across the organization.
Efficiently record, investigate, and effectively manage all quality problems and prevent recurrence enterprise-wide.
Access all quality data and collaborate in defined workspaces to determine the root cause of incidents, manage resolution, and perform effectiveness checks.
Reduce errors and duplication of effort with defined processes and a systematic way to capture quality data using pre-configured and adaptable system workflows.
Save time and increase user adoption with a pre-configured, low-code solution that seamlessly integrates to OpenText™ Extended ECM.
Discover how Quality Control adds even more value to Extended ECM.Read the overview
Identify, investigate, and remediate incidents and non-conformities across the organization with a pre-configured and adaptable, low-code quality control solution.
Leverage a central repository that gives personnel and departments easy access to all quality-related data, tasks, and reports, increasing efficiencies and improving outputs.
Harness easy access and clear visibility of a full audit trail and associated documents to save time and maintain and demonstrate compliance.
Adapts the process to your organization’s requirements and provides appropriate employees with the ability to record and manage quality incidents, non-conformities, and related activities.
Gives relevant personnel easy access to find evidence that a problem was recognized, evaluated, investigated, and corrected with preventive actions put in place.
Ensures compliance with a visible audit trail of what quality incidents occurred, the actions that were taken, the employees involved, and what actions have been put in place to prevent recurrence.
Validates initial resolution through individual effectiveness checks and performs repeat effectiveness checks to ensure continuous improvement in quality control.
OpenText offers deployment choice and flexibility for Quality Control.
OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.
OpenText helps customers find the right solution, the right support and the right outcome.
OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.
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