Drive organizational effectiveness with the OpenText Extended ECM application

OpenText™ Extended ECM is an enterprise content management platform that securely governs the information lifecycle by integrating with leading enterprise applications, such as SAP®, Microsoft® 365, Salesforce and SAP SuccessFactors®. Bringing content and processes together, Extended ECM provides access to information when and where it’s needed, improves decision-making and drives operational effectiveness.

Why choose OpenText Extended ECM?

  • Content and business process integration

    Build bridges between the digital workplace and applications that power ERP, HCM, BPM and CRM business processes to drive operational excellence.

  • Comprehensive enterprise content management solution

    Address the most complex industry or Line-of-Business use cases with a fully integrated portfolio of information management solutions.

  • Enterprise-grade information governance

    Leverage automated, defensible governance, from document generation and capture to archiving and disposal, that extends to applications, such as SAP, Salesforce and Microsoft.

How Extended ECM can benefit business

Discover how connected content management platforms are changing the Information Management industry.

  • Enhance efficiency and operational excellence

    Automate tasks, simplify access and improve collaboration to gain efficiency from both the enterprise process applications and the enterprise content management system.

  • Improve user adoption and productivity

    Allow users to remain in the business applications they use every day, while providing a 360-degree view of both content and related processes from a single interface.

  • Drive collaboration and informed decisions

    Aggregate knowledge from across Microsoft Teams, business applications and the integrated CMS for deeper insight into product, customer, supplier or asset performance.

  • Mitigate risk and govern more content

    Utilize automatic classifications and metadata within a process and in the context of a related business object to reduce end-user errors.

  • Deploy anywhere

    Run anywhere with cloud-native software that can deploy on-premises, in a hybrid environment or in the private cloud and extend with multi-tenant SaaS applications.


  • Document management

    Securely captures, indexes, organizes, stores, secures, tracks and disposes of documents to increase employee productivity, reduce storage costs, meet corporate mandates and enhance information governance.
  • Business Workspaces

    Provides fast, simple-to-digest access to pertinent information and pre-built templates to quickly create new workspaces that organize content, data, people and tasks related to a project, case or specific business goal.

  • Content applications, workflow and automation

    Minimizes the need for point solutions with a configurable framework to automate low-value or manual tasks, refocusing valuable resources on business goals.
  • Business application library

    Reduces implementation efforts with pre-configured solutions to improve productivity and accelerate processes across the organization.

  • Containerized architecture

    Enables easy upgrades and access to new features, capabilities and updates.
  • OpenText Cloud Managed Services

    Provides optional support for application and infrastructure deployment, integration, ongoing management and optimization under a single SLA.

Simple, turnkey and purpose-built X‑Plans

From delivering rich employee experiences to driving cross-functional operational excellence or securely exchanging information outside enterprise boundaries with partners and customers, OpenText Extended ECM has a scalable X-Plan to fit any need.

X1 - Achieve compliant team productivity

X2 - Drive operational excellence

X3 - Bridge enterprise boundaries

Take advantage of OpenText and partner services


OpenText offers deployment choice and flexibility for Extended ECM

Professional Services

OpenText Consulting Services combines end-to-end solution implementation with comprehensive technology services to help improve systems.


OpenText helps customers find the right solution, the right support and the right outcome.


OpenText Learning Services offers comprehensive enablement and learning programs to accelerate knowledge and skills.


Explore our OpenText communities. Connect with individuals and companies to get insight and support. Get involved in the discussion.

Leaders trust OpenText

See how customers are succeeding with Extended ECM.

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Extended ECM resources

Collaborative Content Services capabilities in Extended ECM

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OpenText Extended ECM

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Integrate OpenText Extended ECM into anything

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Extended ECM for Microsoft Office 365 CE

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Extended ECM Business Scenarios

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Extending ECM to ERP, CRM and Teams applications

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Extended ECM for Salesforce CE - Sales - Lightning UX

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Extended ECM for SAP SuccessFactors

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Simplify projects with OpenText Extended ECM Business Scenarios

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Optimize HCM processes with OpenText Extended ECM

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Optimize sales cycles with OpenText Extended ECM for CRM

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Optimize operations with OpenText Extended ECM for ERP

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Learn more about how OpenText can help transform business processes

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The resilient sales organization

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The resilient procurement organization

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The resilient HR organization

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10 Reasons to upgrade OpenText Content Suite and OpenText Extended ECM

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Extended ECM for SAP SuccessFactors

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Empowering the Mobile Workforce

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Providing a superior experience for commercial banking customers

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