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complon® xECM16 Business Solution for Sales

By  complon GmbH

The complon® xECM Business Solution for SALES is a modular process driven preconfigured end-to-end digitalization, collaboration and archiving solution for the SALES Organization.

complon® xECM Business Solutions are Partner solutions that build on top of the opentext™ extended ECM platform.     Benefits of complon® Business Solutions:  Salesforce® + SAP® + Microsoft® + opentext™ + complon® results in End-to-End Digitalization    Modularization > selected Business Process scope  Standardization > Best practice alignment of Processes and Documentation  Automation > huge Efficiency gains  Fastlane Best-Practice implementation, Data security and Compliance.

Details

The solution provides Property Providers for Sales related Business Objects, as well as their parent-child relationships according and especially with the complon® End-to-End Data Model.  Modular programming allows a simpler, cheaper operation, extensions or maintenance due to capsuled functions of redundant methods. 

A dedicated, predefined (Template based) Workspace within the opentext ECM platform is created per Salesforce Record: 

• Lead 

• Account 

• Opportunity 

• Quote 

• Contract 

• Sales Order  A Service or Sales team member can access such a workspace to: 

• navigate and retrieve (read) documents 

• easily modify existing documents 

• add new documents (drag&drop) 

• from within the Salesforce web interface in addition to the Windows Explorer, Microsoft Outlook and native ECM Web-Interface

complon GmbH

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