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OpenText Active Client Management for Communications Center Enterprise by SoluSo

By  SoluSoft Inc

The Active Client Management for Communications Center Enterprise by SoluSoft delivers a fast start case management operational implementation for Insurance. Active Client Management provides a 360º view of clients and other third-party intermediaries’ casework and processes.

Active Client Management for Communications Center Enterprise by SoluSoft makes it possible to roll out fully functional applications in a matter of weeks with integrated self-service, case management, automated client communications and analytics. The application is built on top of ACM accelerator, so it takes advantage of a fast application and low-code development environment to simplify deployment and customization, and speed the rollout of new capabilities, as directed by your business experts.


It transforms line of business (LOB) processes such as underwriting, claims and customer service as shown below.

Product Highlights
• New Account Opening
• Client Servicing
• Claims Management
• Business intelligence
• Audit trails
• Mobile support
• Automated capture & communications
• Built on low-code development environment

Value Proposition
• Increase Revenue
• Reduce Operating Costs
• Increase Efficiency
• Increase Customer Satisfaction
• Better Customer Agent Relationship
• Meet Regulatory Compliance
• Facilitates rapid rollout of innovative insurance products
• A faster path to digital business transformation

SoluSoft Inc

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