OpenText Active Client Management for Communications Center Enterprise by SoluSo
By SoluSoft, Inc.
Active Client Management for Communications Center Enterprise by SoluSoft makes it possible to roll out fully functional applications in a matter of weeks with integrated self-service, case management, automated client communications and analytics. The application is built on top of ACM accelerator, so it takes advantage of a fast application and low-code development environment to simplify deployment and customization, and speed the rollout of new capabilities, as directed by your business experts.
It transforms line of business (LOB) processes such as underwriting, claims and customer service as shown below.
• New Account Opening
• Client Servicing
• Claims Management
• Business intelligence
• Audit trails
• Mobile support
• Automated capture & communications
• Built on low-code development environment
• Increase Revenue
• Reduce Operating Costs
• Increase Efficiency
• Increase Customer Satisfaction
• Better Customer Agent Relationship
• Meet Regulatory Compliance
• Facilitates rapid rollout of innovative insurance products
• A faster path to digital business transformation