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Vendor consolidation is key to omnichannel communications success

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A single-vendor approach to customer communications

IDG reports 35 percent of companies use an average of five vendors or more to communicate with customers.1 Find out in this IDG white paper and on-demand webinar why vendor consolidation with a single communication provider reduces the need for vendor management and multiple process failure points. Learn about:

  • Benefits of consolidating communications channels
  • Reducing costs and simplifying environments
  • Creating successful omnichannel experiences

Also discover OpenText Notifications, a cloud omnichannel communications platform.

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  • 1 IDG Research MarketPulse survey, 2019