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Viega Lifts Enterprise Content Management to the Next Level to Support its SAP-Driven Business Processes with OpenText Technology

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Future file solutions to be implemented based on OpenText Extended ECM for SAP Solutions following proof of concept

We are convinced that by using OpenText Extended ECM for SAP Solutions, we can make a big step towards attaining our goal of consistently process-oriented IT.

Michael Nippel, Director of IT strategy at Viega


  • System limits prevent process improvementDespite developing their own interfaces, many changes still had to be made manually
  • System and application barriers, had to be overcome for integrated process support and collaboration scenarios



  • Reduction in time spent by IT department on maintaining file based solutions
  • Fully automated data transfer between SAP and OpenText systems enables process improvement and data consistency
  • Content integration with business processes, increases productivity, creates transparency and supports

About Viega

Founded in North Rhine-Westphalia, Germany in 1899, Viega is a medium-sized enterprise operating internationally and is the global leader in plumbing and heating technology and solutions. As one of the leading system providers for plumbing-related products, Viega exports to more than 75 countries, mainly via its own on-site sales organizations. Research and development, direct contact with the market, and continual optimization of relevant processes has provided the basis for this long-standing success.