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City of Surrey

City of Surrey Uses OpenText to Create a Richer, More Interactive Online Experience

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Web Site Management Enables Surrey to Deliver a Targeted Experience to Visitors, Providing Information They Care About to the Web and Mobile Devices

The new site offers people the chance to quickly find and consume the information they are looking for. The community feedback has been very positive.

Tina Chahal, Project and Relationship Manager at the City of Surrey.


  • Surrey website did not adequately communicate the value and strengths of the city
  • Site navigation was difficult and search ineffective
  • Visitors found it difficult to find contacts and city council information



  • Better searching; information easier to find
  • New design reflects broad community culture
  • Council meetings available live on mobile devices
  • Multiple ways for customers to interact; better two-way communication
  • iPhone application showcases things to do in the city
  • OpenText Web Site Management easy to use and flexible

About City of Surrey

The City of Surrey is the 12th largest city in Canada and the second largest in British Columbia. Visitors are offered a rich blend of diverse landscapes, abundant parks, rich cultural opportunities and superb recreational choices. For more information, visit: www.surrey.ca