Global energy systems and services provider customizes role-specific insight for compliance and efficiency through OpenText Content Intelligence

We've seen some regions that had a reduction in transmittal intake going from one hour down to ten minutes. When you consider that that individual document controller may process 10,000 of these a year, that’s a pretty significant times savings.

Challenge

• Accelerate user adoption to generate maximum value from investment in ECM technology
• Provide workers with views of enterprise content specific to their roles
• Build content and workflow applications to meet organizational needs

Product(s)

• OpenText Content Intelligence
• OpenText Content Server
• OpenText Content Suite
• OpenText Extended ECM for Engineering
• OpenText Transmittal Management
• OpenText WebReports

Value

• Targeted, relevant content supports productivity
• Automated workflow and compliance boosts collaboration
• Real-time reports enhance management and customer service