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Givaudan using OpenText Solution for Improved Collaboration, Better Knowledge Management

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OpenText Communities of Practice promotes awareness and collaboration

OpenText Communities of Practice is being used by the whole of the Flavors Creation team. They are using the wiki style capabilities to capture and share knowledge across the globe, enabling much greater collaboration.

Xavier Ansiaux, ECM & Social Collaboration Competence Centre Manager at Givaudan


  • Need for greater and more efficient collaboration within and across teams
  • Information reporting and sharing was difficult
  • Looking for a more user-friendly approach to information sharing in the Wikipedia style



  • The Flavors Creation team share best practices about formulas, establish standards and work more effectively.
  • Users created templates for new pages so all pages look alike for easy navigation
  • Ease of use and flexibility of social networking tools are allowed for without sacrificing the security and risk mitigation provided by a strong records management discipline in the Content Suite platform.

About Givaudan

Givaudan is the global leader in the fragrance and flavour industry, offering its products to global, regional and local food, beverage, consumer goods and fragrance companies. For more information, visit: www.givaudan.com