2-7621 Designing Documents with Extended ECM PowerDocs

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Duration: 2 days

Whether an organization needs to produce a single customer service email or millions of personalized sales letters, OpenText Extended ECM PowerDocs helps rapidly synthesize relevant business data and content into compelling written communications, all from within your familiar customer relationship management (CRM) or enterprise resource planning (ERP) environment.

This course has been designed for users responsible for creating and designing these highly personalized communications by leveraging all the features of the Microsoft Word add-in.

During the course you will learn how to create and configure the different design artifacts available. Additionally, you will learn how to embed conditional statements in correspondence templates to have the ability to link document structure and content selection to the data that CC CRM retrieves from the source system.


  • Leverage data coming from system such as SAP SuccessFactors or Extended ECM to create personalized and engaging communications
  • Leverage Microsoft Word capabilities to easily style communications

On completion of this course, participants should be able to:

  • Describe the scope of use of the OpenText Extended ECM PowerDocs product
  • Identify the different product interfaces
  • Describe the functionality of Content Manager and the different workspaces
  • Describe the functionality of Content Designer
  • Describe the structure of a Business object and how it relates to a business model
  • Use Business objects
  • Describe and use of text blocks
  • Describe the function of “Activate” and “Deactivate” and how it relates to versions
  • Describe and use Templates
  • Describe and use Enclosures
  • Identify and apply Rules
  • Describe and use nested blocks
  • Describe and use Tables
  • Identify what Attributes are
  • Create Text blocks containing attributes


    Business Users, Business Analysts


Familiarity with Windows applications


Format Currency Price
Per Student at OpenText Site € - Benelux 1,400.00
Per Student at OpenText Site € - Germany 1,400.00
Per Student at OpenText Site € - Nordic 1,400.00
Per Student at OpenText Site AUD 1,800.00
Per Student at OpenText Site GBP 1,100.00
Per Student at OpenText Site INR 88,000.00
Per Student at OpenText Site SGD 1,600.00
Per Student at OpenText Site USD 1,800.00

Taxes: All prices exclude VAT or other taxes where applicable (all currencies).

Extra expenses: Customer site course prices do not include instructor travel expenses, which are billed separately.

Reservations: Please provide a minimum of 3 weeks advance notice when arranging courses at customer sites.

Course and workshop calendar

Currently, there are no training dates scheduled for this course or workshop at this time. Please contact us to schedule an on-site course or workshop at your location.