3-5522 XM Hospitality Installation & Maintenance

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Duration: 4 hours

This course is intended for partner technicians and those administrators that wish to learn installation and maintenance on an XM Hospitality system as well as those interested in earning an XM Hospitality certified administrator designation. This course is geared towards partner technicians that already understand how to install servers, Windows applications, and PBX voice systems. This half day course consists of both lecture and demonstration that will lead you through understanding the architecture of an XM Hospitality system, hardware and virtual machine planning, integration, installing and configuring the system for the first time.

We then will progress into system configuration, modifications, maintenance and troubleshooting tasks.

Highlights:

  • Overview and fundamental system concepts
  • Hardware planning and configuration
  • System integration
  • Installing and configuring the XM Hospitality System
  • Performing maintenance and troubleshooting tasks

On completion of this course, participants should be able to:

  • Understand XM Hospitality basic concepts and fundamentals.
  • Use the documentation set to plan hardware needed for various systems of different sizes.
  • Describe the four basic types of integration with voice systems.
  • Prepare a server or virtual machine for installation
  • Install the XM Hospitality software and configure the system.
  • Configure the system so that it integrates with a PBX.
  • Upgrade the system software to a new release and apply patches.
  • Configure email integration.
  • Understand how to secure the system.
  • Adding a new tenant to the system.
  • Use the system utilities to both configure, maintain, and troubleshoot the system.

Audience

  • Administrator

Prerequisites

Pricing

Format Currency Price
Per Student Online USD 300.00

Taxes: All prices exclude VAT or other taxes where applicable (all currencies).

Extra expenses: Customer site course prices do not include instructor travel expenses, which are billed separately.

Reservations: Please provide a minimum of 3 weeks advance notice when arranging courses at customer sites.

Course and workshop calendar

Below is a listing of all the currently available dates and locations for this course or workshop from OpenText.

Start Date End Date Start Time TimeZone Session Duration Language Location Price Currency Guaranteed To Run Add
English Web-based 300.00 USD Add to cart