CX-E Voice Administrator

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Duration: 1.5 days

This self-paced eLearning course uses a combination of tutorials, videos and documentation. Students will learn the following tasks:

  • CX-E Voice Administration:
    • Administration Overview
    • Using the Administration Utility
    • Understanding CX-E Features
    • Understanding mailbox types
    • Subscriber and Class of Service mailbox administration
    • Routing calls for Auto Attendants
    • Call processing application design
  • CX-E Voice Advanced Administration:
    • Managing MWI, Notifications, and Callouts
    • Distribution list administration
    • Using the Reports Utility
    • Fundamental system configuration
    • Basic System Support
    • Understanding Availability
    • Preparing the System for Availability
    • Creating an Schedule Based Class of Service
    • Creating a Calendar and Mobile location based class of service
    • Managing Subscriber Availability Settings
Successful completion achieves a certification.

Audience

CX-E Voice Administrators

Prerequisites

None

Pricing

Format Currency Price
Per Student Online USD 500.00

Taxes: All prices exclude VAT or other taxes where applicable (all currencies).

Extra expenses: Customer site course prices do not include instructor travel expenses, which are billed separately.

Reservations: Please provide a minimum of 3 weeks advance notice when arranging courses at customer sites.

Course and workshop calendar

Below is a listing of all the currently available dates and locations for this course or workshop from OpenText.

Date Course type Course name Language Location Price Currency Add
Web-based English Web-based 500.00 USD Add to cart