CX-E Voice Administrator

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Duration: 1.5 days

This self-paced eLearning course uses a combination of tutorials, videos and documentation. Students will learn the following tasks:

  • CX-E Voice Administration:
    • Administration Overview
    • Using the Administration Utility
    • Understanding CX-E Features
    • Understanding mailbox types
    • Subscriber and Class of Service mailbox administration
    • Routing calls for Auto Attendants
    • Call processing application design
  • CX-E Voice Advanced Administration:
    • Managing MWI, Notifications, and Callouts
    • Distribution list administration
    • Using the Reports Utility
    • Fundamental system configuration
    • Basic System Support
    • Understanding Availability
    • Preparing the System for Availability
    • Creating an Schedule Based Class of Service
    • Creating a Calendar and Mobile location based class of service
    • Managing Subscriber Availability Settings
Successful completion achieves a certification.


CX-E Voice Administrators




Format Currency Price
Per Student Online USD 500.00

Taxes: All prices exclude VAT or other taxes where applicable (all currencies).

Extra expenses: Customer site course prices do not include instructor travel expenses, which are billed separately.

Reservations: Please provide a minimum of 3 weeks advance notice when arranging courses at customer sites.

Course and workshop calendar

Below is a listing of all the currently available dates and locations for this course or workshop from OpenText.

Start Date End Date Start Time TimeZone Session Duration Language Location Price Currency Guaranteed To Run Add
English Web-based 500.00 USD Add to cart