CX-E Voice Certified Professional

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Duration: 5 days

This self-paced eLearning course uses a combination of lecture, demonstration and presentation. Successful completion achieves a certification.

CX-E Voice Certified Specialist:

  • CX-E Installation:
    • Hardware and System Design
    • Preparing the Server platforms
    • Installing, Upgrading, and configuring the software
    • Integration
  • CX-E Administration:
    • Administration Overview
    • Using the Administration Utility
    • Working with Subscribers
    • Configuring Auto Attendants
    • Managing Notifications
  • CX-E Maintenance:
    • Server Configuration
    • Administering the System
    • Upgrading your system
    • Understanding Speech and Prompts
    • Performing maintenance tasks
    • Logging and Diagnostics

CX-E Voice Connections:

  • CX-E Presence and Digital Networking
  • CX-E Unified Messaging:
    • Web Phonemanager overview
    • Simple Unified Messaging
    • Client Based Unified Messaging
    • Server Based Unified Messaging such as UM for IMAP and UM for Office 365
  • CX-E Web Applications:
    • Web PhoneManager
    • Web Client
    • Mobile Services
    • Mobile System Administration


  • PBX or IT Technicians and any others wishing to learn CX-E Voice installation skills.
  • Technicians seeking Specialist Certification.
  • This class is designed specifically for technicians who install and maintain CX-E Voice systems in the field.




Format Currency Price
Per Student Online USD 1,800.00

Taxes: All prices exclude VAT or other taxes where applicable (all currencies).

Extra expenses: Customer site course prices do not include instructor travel expenses, which are billed separately.

Reservations: Please provide a minimum of 3 weeks advance notice when arranging courses at customer sites.

Course and workshop calendar

Below is a listing of all the currently available dates and locations for this course or workshop from OpenText.

Start Date End Date Start Time TimeZone Session Duration Language Location Price Currency Guaranteed To Run Add
English Web-based 1,800.00 USD Add to cart