CX-E Voice Certified Professional

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Duration: 5 days

This self-paced eLearning course uses a combination of lecture, demonstration and presentation. Successful completion achieves a certification.

CX-E Voice Certified Specialist:

  • CX-E Installation:
    • Hardware and System Design
    • Preparing the Server platforms
    • Installing, Upgrading, and configuring the software
    • Integration
  • CX-E Administration:
    • Administration Overview
    • Using the Administration Utility
    • Working with Subscribers
    • Configuring Auto Attendants
    • Managing Notifications
  • CX-E Maintenance:
    • Server Configuration
    • Administering the System
    • Upgrading your system
    • Understanding Speech and Prompts
    • Performing maintenance tasks
    • Logging and Diagnostics

CX-E Voice Connections:

  • CX-E Presence and Digital Networking
  • CX-E Unified Messaging:
    • Web Phonemanager overview
    • Simple Unified Messaging
    • Client Based Unified Messaging
    • Server Based Unified Messaging such as UM for IMAP and UM for Office 365
  • CX-E Web Applications:
    • Web PhoneManager
    • Web Client
    • Mobile Services
    • Mobile System Administration


  • PBX or IT Technicians and any others wishing to learn CX-E Voice installation skills.
  • Technicians seeking Specialist Certification.
  • This class is designed specifically for technicians who install and maintain CX-E Voice systems in the field.




Format Currency Price
Per Student Online USD 1,800.00

Taxes: All prices exclude VAT or other taxes where applicable (all currencies).

Extra expenses: Customer site course prices do not include instructor travel expenses, which are billed separately.

Reservations: Please provide a minimum of 3 weeks advance notice when arranging courses at customer sites.

Course and workshop calendar

Below is a listing of all the currently available dates and locations for this course or workshop from OpenText.

Date Course type Course name Language Location Price Currency Add
Web-based English Web-based 1,800.00 USD Add to cart