CX-E Voice Certified Specialist

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Duration: 3 days

This self-paced eLearning course uses a combination of lecture, demonstration and presentation to help students learn the technical fundamentals of CX-E Voice. Successful completion achieves a certification.

Highlights:

  • CX-E Installation:
    • Hardware and System Design
    • Preparing the Server platforms
    • Installing, Upgrading, and configuring the software
    • Integration
  • CX-E Administration:
    • Administration Overview
    • Using the Administration Utility
    • Working with Subscribers
    • Configuring Auto Attendants
    • Managing Notifications
  • CX-E Maintenance:
    • Server Configuration
    • Administering the System
    • Upgrading your system
    • Understanding Speech and Prompts
    • Performing maintenance tasks
    • Logging and Diagnostics

Audience

  • PBX or IT Technicians and any others wishing to learn CX-E Voice installation skills.
  • Technicians seeking Specialist Certification.
  • This class is designed specifically for technicians who install and maintain CX-E Voice systems in the field.
  • This course is not designed for, and is not suitable for, Enterprise XpressCare customers

Prerequisites

None

Pricing

Format Currency Price
Per Student Online USD 1,000.00

Taxes: All prices exclude VAT or other taxes where applicable (all currencies).

Extra expenses: Customer site course prices do not include instructor travel expenses, which are billed separately.

Reservations: Please provide a minimum of 3 weeks advance notice when arranging courses at customer sites.

Course and workshop calendar

Below is a listing of all the currently available dates and locations for this course or workshop from OpenText.

Start Date End Date Start Time TimeZone Session Duration Language Location Price Currency Guaranteed To Run Add
English Web-based 1,000.00 USD Add to cart