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OpenText Exstream for the Public Sector

State, local, and federal agencies rely on OpenText Exstream to significantly reduce costs while delivering more services for citizens. Public sector organizations can design, create, and deliver personalized communications and repetitive documents such as tax statements—regardless of document type, variable content, or delivery channel. OpenText Exstream also offers industry solutions for financial services, healthcare, insurance, print service providers, telecommunications, and utilities.

Benefits

Reduce risk and ensure compliance

Easily manage content inclusion/exclusion by effective dates and jurisdictions with automated compliance support. Create user-defined workflows with email notifications to designated approvers to streamline application change and to meet government compliance standards.

Communicate in preferred languages

Generate correspondence in the citizen’s primary language and manage variable content to comply with government regulations, e.g., California’s State Bill 853. A spell checker for 21 languages is available in a single application design.

Deliver more services for less

Produce timely reminders to notify citizens of important events—such as impending court dates or expiration of services—and reduce expensive call center inquiries.