Analytics for Banking
Know Your Customer to Keep Your Customer
There is more to today’s customer analytics than ensuring loyalty and reducing attrition. It is about understanding who your most profitable customers are, and who they are going to be.
OpenText™ Analytics Suite helps banks leverage their data to ask the right questions and helps them turn those answers into action, enabling banks to deliver personalized analytics to their customers.
Innovative Solutions for Banks
Improve customer satisfaction while reducing costs with the power of OpenText Analytics.
- Deliver data mining and analytical insight
- Use the insight to influence customer experience
- Measure the effectiveness of customer initiatives
- Build visual, dynamic web and mobile portals, personalized dashboards and ad hoc analytics solutions which offer end users an integrated experience for exploring account data, including multi-account detailed spending analysis for card holders and personal budgeting views
- Provide merchants and cardholder customers with interactive online account payments, dispute and transaction trend reporting and account and portfolio analysis tools
- Design, store, process and deliver high volume customer communications, including statements and tailored offers