OpenText™ Release 16
From Engagement to Insight - digitize, automate, and optimize your enterprise information flows
EP1: What's New in Release 16?
With EP1, the first in the Release 16 enhancement pack series, we now support the complete flow of information across the digital enterprise, from Engagement to Insight, with newly acquired assets from HP Inc. and Recommind.
Complete EIM Flow from Engagement to Insight
EP1 extends the Experience Suite portfolio to include capabilities such as contact center optimization, automated interaction scoring, and optimized omni-channel communications. Also new in EP1, Discovery Suite complements Content Suite with content intelligence, along with search in context and a purpose-built solution for contract analysis, and facilitates the flow of information for deeper data discovery in the Analytics Suite.
Industry and Business Solutions
With Release 16 EP1, we continue to extend the OpenText EIM platform and the value of information flows via purpose-built business and industry solutions. New capabilities include support for public sector organizations shifting from paper-based to electronic record files; secure information sharing of legal documents; improved visibility into supply chain risk and opportunities; dynamic case management solutions; and streamlined work processes, document exchange and collaboration for large Capital Projects as well as Asset Management.
#1 EIM Cloud
Cloud continues to be the heart of innovation for OpenText today. We have invested greatly into our own cloud infrastructure and virtually all our products are available in the OpenText Cloud. By providing and managing our own cloud infrastructure, we can help you adhere to regional data directives, data sovereignty, custom SLAs, and other requirements unique to your business. EP1 expands cloud options available to our customers and further supports businesses in the EU in their requirements for data sovereignty and compliance with privacy regulations.
Explore Release 16
Identify Your Industry
Find the Suite that's Right for You
Combine content and process to deliver optimized, continuous and connected customer experiences that help increase engagement, drive revenue and maximize Customer Lifetime Value.
Ensure compliance and accelerate time to revenue with a cloud ecosystem of interconnected trading partners
Gain greater insight into your operations, optimize business processes and drive growth
Redefine Enterprise Content Management with an integrated, enterprise-wide information grid that transforms personal productivity, process productivity, and control
Discover what matters—search, extract, classify, review, and analyze content across your enterprise
Enable your digital strategy with analytics and reporting solutions that connect data and insight for smarter decisions