Courses & Workshops

3-1230 Open Text eDOCS KM Administration (v5.x)(formerly 351)

Duration: 2 days

This two-day course covers the basics of planning, installing, deploying, and maintaining a Open Text eDOCS KM Knowledge Site. The techniques and methods of indexing and searching data from file folders, MS Exchange, Web sites, Lotus Notes, RDBMS, Open Text eDOCS DM Server and eDOCS SearchServer applications will be explored with a focus on ongoing management and performance.

This course has been designed for new administrators who require an in-depth understanding of the administration issues of a Open Text eDOCS KM implementation, and who need to understand the underlying architecture, integration with other information sources and tuning and performance issues.

On completion of this course, participants should be able to:

  • Install and maintain an Open Text eDOCS KM Knowledge Site
  • Use the Open Text eDOCS KM Find and Web Find clients
  • Build and maintain indexes, Knowledge Maps and Cluster Maps
  • Integrate information from a variety of sources
  • Ensure optimal performance for the Knowledge Site


Intermediate to advanced Administrators


Microsoft Windows administration experience, No previous Open Text eDOCS KM experience is required.


Format Currency Price
Per Student at Open Text Site USD  1,790.00 

Taxes: All prices exclude VAT or other taxes where applicable (all currencies).

Extra expenses: Customer site course prices do not include instructor travel expenses, which are billed separately.

Reservations: Please provide a minimum of 3 weeks advance notice when arranging courses at customer sites.

Course & Workshop Calendar

Currently, there are no training dates scheduled for this course or workshop at this time. Please contact us to schedule an on-site course or workshop at your location.