Problem Reporting

Maximizing Support

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Contact Support

To identify the support contact nearest you, first identify your region using the menu below.

Toll Free:
Local:
Hours:
E-mail:
1-800-540-7292
1-519-888-9933
8:00 - 20:00 EST, Monday to Friday
support@opentext.com
Phone:
Hours:
E-mail:
+49 (0)89 4629 2121, Fax -1899
8:30 - 18:00 CET, Monday to Friday
de-support@opentext.com
Toll Free:
Local:
Hours:
E-mail:
+1800 679 440
+612 9026 3409
AUS-EST, Monday to Friday
au-support@opentext.com
Phone:
Hours:
E-mail:
+44 1494 679 749
8:00-18:00 GMT, Monday to Friday
bv-support@opentext.com
Phone:
Hours:
E-mail:
+33 147 96 55 01
9:00 - 18:00 CET, Monday to Friday
fr-support@opentext.com
Phone:
Hours:
E-mail:
+44 (0) 1494 679749
8:00-18:00 GMT, Monday to Friday
uk-support@opentext.com
Toll Free:
Local:
Hours:
E-mail:
1-800-540-7292
1-519-888-9933
8:00 - 20:00 EST, Monday to Friday
support@opentext.com
Phone:
Hours:
E-mail:
+971 4319 9257
GMT+4, Monday to Friday
me-support@opentext.com
Phone:
Hours:
E-mail:
+44 1494 679 749
8:00-18:00 GMT, Monday to Friday
uk-support@opentext.com
Toll Free:
Local:
Hours:
E-mail:
800 222 00 800
+49 (0)89 4629 2121, Fax -1899
8:30 - 18:00 CET, Monday to Friday
de-support@opentext.com
Toll Free:
Local:
Hours:
E-mail:
0800 9 808 808
+44 (0) 1494 679 749
8:00-18:00 GMT, Monday to Friday
uk-support@opentext.com

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