Business Network Support - Regional and Languages

Denmark

• Language: English
• Phone: +44 87 05 13 36 15
• Hours: 24x7x365
• Email: gxs-cssdenmark@opentext.com

Finland

• Language: English
• Phone: +44 8705 133615
• Hours: 24x7x365
• Email: gxs-cssfinland@opentext.com

France

• Language: French
• Phone: +33 800 05 43 47
• Hours: 09:00-18:00 CET
• Email: frcsd@opentext.com

France - Fax2Mail and Notifications

• Language: French
• Phone: +33 800 05 43 47
• Hours: 24x7x365
• Email: hotline_g@opentext.com

Germany

• Language: German
• Phone: +49 2233609 4
• Hours: 08:00-18:00 CET
• Email: germanclientservices@opentext.com

Germany - Fax2Mail and Notifications

• Language: German
• Phone: +49 1805 666 565
• Hours: 24x7x365
• Email: support_g@opentext.com

Hong Kong

• Language: English, Cantonese, Mandarin
• Phone: +852 2233 2111
• Hours: 09:00-18:00 HKT, Monday through Saturday
• Email: hkcs@opentext.com

Hong Kong - Fax2Mail and Notifications

• Phone: +852 2884 6035
• Hours: 24x7x365
• Email: support.hk@opentext.com

Ireland

• Language: English
• Phone: +353 1 676 2076
• Hours: 24x7x365
• Email: ukcshelp@opentext.com

Italy

• Language: Italian
• Phone: +39 800 015 083
• Hours: 09:00-18:00 CET
• Email: cli.sup.ita@opentext.com

Italy - Fax2Mail and Notifications

• Language: Italian
• Phone: +39 023 041 31 51
• Hours: 24x7x365
• Email: helpdesk_g@opentext.com

Japan - BNS Japan Support

• Language: Japanese and English
• Phone: +81 3 4560 6945 (Toll free 0120 400 737)
• Hours: 08:30-17:00 JST, Monday through Friday
• Email: jpncsd@opentext.com

Japan - Fax2Mail and Notifications

• Phone: +81 3 4560 7890
• Hours: 09:00-17:30 JST, Monday through Friday
• Email: odmjp@opentext.com

Korea

• Language: Korean and English
• Phone: +82 2 2185 1001
• Hours: 09:00-18:00 KST, Monday through Friday
• Email: koreacs@opentext.com

Malaysia - Fax2Mail and Notifications

• Phone: 1-800-181-218
• Hours: 24x7x365
• Email: support.my@opentext.com

Mexico and Latin America

• Language: Spanish
• Local: +52 55 5374 3105
• Toll free: +01-800-024-0241 (Mexico City)
• Toll free: +01-800-024-4976 (Other Regions)
• Hours: 08:00-19:00 ET, Monday through Friday
• Email: soporte.mexico@opentext.com

Netherlands

• Language: Dutch
• Phone:+31 800 023 4554
• Hours: 09:00-17:30 CET
• Email: nldesk@opentext.com

New Zealand

• Language: English
• Phone: +64 800 432 666
• Hours: 08:00-18:00 NZT, Monday through Friday
• Email: au-helpdesk@opentext.com

New Zealand - Fax2Mail and Notifications

• Language: English
• Phone: +64 800 101 099
• Hours: 24x7x365
• Email: support.nz@opentext.com

Portugal

• Language: Portuguese
• Phone: +351 210 110 400
• Email: sc@azertia.pt

Singapore

• Language: English, Cantonese, Mandarin
• Phone: +65 6705 2038
• Hours: 09:00-18:00 SGT, Monday through Saturday
• Email: sncs@opentext.com

Singapore - Fax2Mail and Notifications

• Phone: +65 6295 6935
• Hours: 24x7x365
• Email: support.sg@opentext.com
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Spain

• Language: Spanish
• Phone: +34 902 210 268
• Phone: +34 914 531 600
• Email: soporte.nivel1@azertia.com

Sweden

• Language: English
• Phone: +44 8705 133165
• Hours: 24x7x365
• Email: gxs-csssweden@opentext.com

Switzerland (French)

• Language: French
• Phone: +41 800 555805
• Hours: 09:00-18:00 CET
• Email: frcsd@opentext.com

Switzerland (German)

• Language: German
• Phone: +49 2233 609 360
• Hours: 09:00-18:00 CET
• Email: germanclientservices@opentext.com

Switzerland (Italian)

• Language: Italian
• Phone: +39 02 24985941
• Hours: 09:00-18:00 CET
• Email: cli.sup.ita@opentext.com

Switzerland - Fax2Mail and Notifications

• Phone: +41 848 560340
• Hours: 24x7x365
• Email: support_g@opentext.com

United Kingdom

• Language: English
• Phone:+44 8705 133165
• Hours: 24x7x365
• Email: ukcshelp@opentext.com

United Kingdom - EasyLink CSP

• Language: English
• Phone: +44 20 3849 4444, option 1, 1
• Hours: 24x7x365

United Kingdom - Fax2Mail and Notifications

• Language: English
• Phone: +44 203 059 8786
• Hours: 24x7x365
• Email: helpdesk_g@opentext.com

United Kingdom - Information Exchange

• Language: English
• Phone: +44 8705 133165, option 2
• Hours: 24x7x365
• Hours: ecommreq@opentext.com