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  • Experience Information Exchange at OpenText’s Enterprise World 2014

    Greg Horton

    Every year OpenText hosts a user conference for our customers. This year is no exception and we are working hard to make Enterprise World 2014 exceptional.  Now less than 2 weeks away (it November 11 – 13 at the Swan and Dolphin resort in Orlando)

    In this year’s program we add sessions for customers of GXS, which OpenText acquired in January of 2014. We are excited to share with all our customers how being part of OpenText expands GXs offerings and enables new possibilities for our products.


  • Know Your Cloud Fax Service Provider’s Strengths

    Scott Mitchell

    A cloud fax service provider usually has many unique capabilities. There are some questions we should ask EVERY cloud services provider. For example what is the service level agreement they provide? What about their track record with regards to customer base, on-going infrastructure investment and network capacity?

    But even these questions aren’t enough. When vetting an enterprise-class cloud fax service provider “capable” isn’t enough; you want strength in these areas. Some of the specific...

  • Simplify Global IT Support with Cloud Fax

    Scott Mitchell

    Enterprises operating centrally-based IT organizations are usually challenged when it comes to managing that infrastructure across continents. It's a lot to handle because of all the requirements associated with multiple IT resources located in different regions, each with their own hardware, software, telecom and telephone services. Supporting all these variables increases IT budgets while adding management complexity. When enterprise service upgrades are scheduled, this complex mix creates a ...

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