Go back to Community: Customer Experience Management (CEM)
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  • OpenText Runs on OpenText: Breathing New Life into Our Communities

    Christina Cravens

    In my last post, I took you behind the scenes of the relaunch of OpenText.com. With this relaunch, we wanted the site to enhance our customer experience and make the space more enticing and personalized. We started our journey by implementing the new web experience on OpenText.com, and we continued that journey by reinvigorating our OpenText Communities to make the experience more dynamic and engaging. Our goal with the new communities is to learn more about our customers, and to establish a d...

  • PBS Adopts OpenText Media Management

    John Price

    A major press announcement at the NAB Show in Las Vegas, "PBS Adopts OpenText Media Management to Support Range of Media Assets," revealed the latest strategy for PBS in managing digital assets for their network of more than 350 member stations. A key part of that strategy is DAM and process management.

    As a public media enterprise, managing and sharing an increasingly rich and complex universe of assets is a growing challenge. We were seeking an asset management system that could meet a broad ra...

  • Standing out and Staying Relevant in the Growing Digital Crowd!

    Kimberly Edwards

    Image courtsey of  Ruslan Enikeev 

    Every day we open our laptops, power up our tablets, turn on our mobile devices and begin the day. We launch a browser and begin to search across a sea of data – just how much data is behind this screen? Well, according to the Netcraft’s January 2014 Web Server Survey there is 861,379,152 websites (over 861 million websites).  That breaks down to 256 million registered domains, with about 108 million hosts serving these 861 million websites – in case you...

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