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  • Better Customer Experience, Better Everything Else

    Rebecca Graves

    I gave up on a website the other night. I was peeved because I was trying to book two weeks of swim camp for one of my kids this summer. (Their summer camps are laid out in an elaborate spreadsheet that would shame Mary Poppins.) But I had to search and search for what I was looking or, then I had a question I couldn’t find the answer to, and then I wasn’t sure if I was filling out the form for the correct weeks. So forget it. I signed him up somewhere else.

    Why would I give up on that website?...

  • The Discovery Suite and the Rise of Big Content

    Stephen Ludlow

    Today, April 30th, 2014 OpenText announced the General Availability of the Discovery Suite. The Discovery Suite uses the power of search and content analytics to solve problems organizations experience with huge volumes of unstructured content.  A great example of the type of problem that can be solved is Auto-Classification of content, which has become a very hot topic.  Be sure to grab our whitepapers that discuss why it is time to consider Auto-Classification.

    Based on the availability of th...

  • Irreplaceable Experiences

    Marci Maddox

    Take a moment and reminisce about a time in your life that was truly amazing. Was it running across the finish line in a marathon? Or perhaps it was a surprise birthday party or graduation ceremony? Was that moment of joy captured in a photograph/Instagram, home movie or YouTube video? If it was not, did you wish it had been so that you could look back a relive that scene for just a moment? If you are like me, I not only have old, well-worn, faded black and white, some color, photos passed dow...

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