• Customer Service Never Quits

    James McGourlay

    According to the Customer Service Institute, we’re over halfway through Customer Service Week. My team and I live Customer Service every day, but this week-long event presents an excellent opportunity to write about something very important to us—the OpenText Customer Experience.

    You, our customers, contribute more to the success of OpenText than anyone. You continually take our products to new heights, extending their capabilities through experimentation, targeted application and requested...

  • It's Alive!

    Karen Weir

    If our Knowledge Center (KC) could talk, it would be the smartest employee at OpenText. It has a massive amount of information on our products and services, including insight from experts and peers, and has been around for a very long time. 

    Wouldn't it be nice to be able to ask the KC a question while you're looking for content? I mean, not just enter a search query, but ask a basic question and maybe have a brief chat about your issue or concern?

    Live Chat on the KC allows you to do just that....

  • Upcoming OpenText Live Webinars for October 2014

    Dylan McConnell

    What's Inside OpenText eDOCS DM 10
    Thursday, October 9, 2014 at 11:00 a.m. EDT (UTC -4)

    Join us to learn about the new features that are available in the OpenText eDOCS DM 10 release and how they provide:

    • Superior User Experience: A reimagined and redesigned user experience makes managing content easy and intuitive
    • Productivity Improvements: A unique forms rendering approach allows users to spend less time categorizing their documents and more time contributing content to them
    • Enhanced Sear...

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