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  • Striving towards a Better, Simpler Customer Experience through a Unified View of the Customer

    James McGourlay

    For someone like myself in the business of Customer Service, every day is a day dedicated to the building of a better Customer Experience (CX). But today has been named “CX Day” by the global CX Professionals Association in recognition of the work being done around the world to advance and cultivate ideas and strategies for providing customers with quality experiences. So, I’m going to join the party by sharing some thoughts on a CX project that many of us are undertaking—the creation of a unifi...

  • October OpenText™ Live Webinars

    Dylan McConnell

    OpenText™ Extended ECM for Oracle® EBS:
    10.5 SP2 Release Breaks New Ground

    Tuesday, October 6, 2015 at 11:00 a.m. EDT (UTC -4)

    Introducing OpenText™ Extended ECM for Oracle® EBS (xECM for EBS) 10.5 SP2.

    With new features like E-Business Suite 12.2 support, Records Management (RM) enhancements, advanced archiving and our new Manufacturing Management solution accelerator, xECM for EBS is better than ever at synchronizing content, metadata and permissions across both systems. It also provides a ...

  • Enterprise World 2015: Enabling the Digital World through Training

    Kiera Obbard

    We've got plenty of great training opportunities available at this year's Enterprise World (EW), and we’re excited to share them with you!

    EW Training is an exciting three-day program comprising over 50 targeted courses and workshops designed to help you maximize the value of your OpenText solutions. This year at EW Training, we’ve added accelerated sessions for those looking for maximum information in a short period of time. We’ve also added a number of new courses for any returning EW Trainin...

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