• The Real Value of Online Support: A Customer's Perspective

    Dylan McConnell

    The best shopping experience I’ve ever had occurred a couple years ago. It wasn’t due to saved money, a store’s great selection or the thrill of the hunt (I’m told that can be a thing). No, my great experience came down to good old fashioned customer service and a smooth transaction. And it all took place online through live chat.

    I needed to order something like 300 USB drives. This isn’t something you can easily accomplish at a local store in Waterloo, ON (as far as I’m aware) so I explored ...

  • OpenText Vision of the Cloud

    James McGourlay

    Last week, our President and CEO Mark Barrenechea was interviewed on BNN’s The Street to discuss OpenText FY2014 results and our strategy heading into FY2015. It’s no surprise that the media and analysts have been eager to speak with him. As Mark explains in the interview, OpenText continues to grow and perform as a leader in Enterprise Information Management (EIM), B2B integration and compliance solutions.

    Mark Barrenechea, OpenText President & CEO on BNN’s The Street | July 31, 2014

    Mark als...

  • Upcoming OpenText Live Webinars for August 2014

    Dylan McConnell

    OpenText™ eDOCS DM 10 Product Overview
    Wednesday, August 6, 2014 at 11:00 a.m. EDT (UTC -4)

    Join us to learn about the new features in OpenText eDOCS DM 10, which include:

    • A new and unique eDOCS DM profile form rendering that provides a "less is more" metadata experience to the end user
    • An enhanced user search experience that includes the ability to search within a folder and DM Dynamic Views, Outlook toolbar search, new simplified Google-type search forms, combined metadata and advanced boo...

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