• Ace the Base

    Dylan McConnell

    Do you look for answers before opening a My Support ticket?

    The Knowledge Center boasts a wealth of OpenText product information, from in-depth Champion Toolkit Case Study, Best Practice and Application Note documents to peer conversations in the Discussion Forums. And when you have a question about your OpenText implementation, the first place to look should always be the Knowledge Base.

    Our Customer Service organization is committed to the constant authorship of Knowledge Base (KB) article...

  • Upcoming OpenText Live Webinars for September 2014

    Dylan McConnell

    B2B Managed Services: What Can It Do for You?
    Thursday, September 4, 2014 at 11:00 a.m. EDT (UTC -4)

    B2B Managed Services promises to reduce the complexities and risks associated with running your B2B operations. But what is it and how does it work?

    You need a good understanding of B2B Managed Services to decide if it is the best solution for your business. This educational webinar will explain what Managed Services is and will use real-world examples to discuss how OpenText B2B Managed Serv...

  • Customer Service Takes the ALS Ice Bucket Challenge

    Dylan McConnell

    OpenText Customer Service's Luis Chavez didn't want to take the ALS Ice Bucket Challenge alone, so he convinced three of his coworkers to join in the fun. Together they raised a bunch of money for a good cause and certainly drew a lot of attention at work.

    Watch the video here!

    Now we wait for a response from James, Paolo and Paul.

    Please remember this great initiative is all for a good cause.
    Learn more about ALS on their website:

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