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The CEO Blog

CEO Mark Barrenechea shares his insights and observations.

ProcessMatters (BPM)

Perspectives on issues that impact business process improvements at all levels.

InformationExchange (IX)

Efficiently sharing and managing vital high-volume data exchanges.

EngageU (CEM)

Fuel user adoption, increase productivity and transcend the online experience.

Industry Insights

Industry experts share the latest trends and review challenges and solutions for your industry.

INFORMation Governance (ECM)

Get insights into how to manage and protect your information.

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Your Gateway to Customer Service.

Recent OpenText Blog Posts
  • Digital-First Fridays: What is a Digital Enterprise?

    Mark Barrenechea

    In my first post in this blog series, I examined how the speed of digital is disrupting market leaders, and determined that the only way for them to keep pace and stay competitive is to transform into a digital business. But what exactly is a digital business and how does an organization transform itself?

    In a digital business, all major operating functions are empowered by digital technology. This means that the business engages customers and conducts business through digital channels, uses di...

  • Compliance – Not just a necessary evil. It’s good for business

    Janet de Guzman

    Compliance gets a bad rap because it is immediately associated with laws, constraints, inspections, audits and penalties for those who don’t follow the rules.

    Most organizations understand the importance of regulatory compliance in preventing unethical conduct and violations of the law. It’s the necessary evil that is mandatory, but it also sucks up valuable time, effort and resources from folks who would much rather be working on projects that innovate, inspire, and motivate. The word compl...

  • Addressing the Challenges of User Adoption

    Sharon Malloch

    In a perfect world, law firms and legal departments have 100 percent of their matter-centric content safely stored, secured, and governed by their document management system (DMS). Content can be located instantly, as needed for day-to-day operations, and it is stored in compliance with regulation and according to records policies to reduce risk.

    While 100 percent is the ideal, it is not the reality. A recent report by analyst firm Hyperion Research tells us that in the average ECM-enabled legal...

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