OpenText Blogs
The CEO Blog

CEO Mark Barrenechea shares his insights and observations.

The Content Shift

Tom Jenkins provides insights to a changing EIM landscape.

ProcessMatters (BPM)

Perspectives on issues that impact business process improvements at all levels.

InformationExchange (IX)

Efficiently sharing and managing vital high-volume data exchanges.

EngageU (CEM)

Fuel user adoption, increase productivity and transcend the online experience.

Industry Insights

Industry experts share the latest trends and review challenges and solutions for your industry.

INFORMation Governance (ECM)

Get insights into how to manage and protect your information.

OpenText Online

Your Gateway to Customer Service.

Recent OpenText Blog Posts
  • Choosing the right fax server: How to evaluate and choose an enterprise-grade fax server solution

    Amy Campos

    When organizations want to make faxing operations an efficient part of their business processes or workflows, they turn to an enterprise fax server to boost efficiency and productivity by increasing the speed of transmitting, routing, and processing faxed documents.

    Understanding the features and functionality of enterprise fax servers is an important step in choosing a solution that is best for your organization. This series of articles can be used as a decision support tool for organization...

  • Customer Service Takes the ALS Ice Bucket Challenge

    Dylan McConnell

    OpenText Customer Service's Luis Chavez didn't want to take the ALS Ice Bucket Challenge alone, so he convinced three of his coworkers to join in the fun. Together they raised a bunch of money for a good cause and certainly drew a lot of attention at work.

    Watch the video here!

    Now we wait for a response from James, Paolo and Paul.

    Please remember this great initiative is all for a good cause.
    Learn more about ALS on their website:
    http://www.alsa.org/fight-als/ice-bucket-challenge.html
  • In Search of a Better Search

    David Slimmon

    Hi folks,
     
    I am pleased to announce a preview of our new Online Support search experience. The design will make its first appearance on the Knowledge Center later this month, and the overall style of the search experience will be extended to My Support in the year ahead. Our ultimate goal is to deliver a federated discovery experience across our two main Online Support properties.
     
    We have taken over 18 months of feedback and have worked tirelessly on a simple, modern design that we are convinced...

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