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Recent OpenText Blog Posts
  • Secret Agent Software

    Rebecca Graves

    Oracle, one of today’s top Enterprise Resource Planning (ERP) and technology vendors, was a bit flip-floppy with its name when it started up in 1977. (No, Gwenyth, they didn’t name it “Orange”.) It started of as “Software Development Laboratories” and then switched to “Relational Software Inc.”, but neither felt right. Then one of their first customers, the CIA, had a project with the code name Oracle…  How cool is that? It’s like secret agent software!

    Now, if you have an Oracle ERP system, c...

  • Where Cybersecurity and Mobility Meet—Digital Government 3.0

    Patricia Burke

    Used to be when someone said mobility we automatically thought phone. Well, that’s been changing fast, even in government.  It’s no longer only phones and laptops that are mobile, suddenly there are smartphones of all sizes, tablets, watches, and eyeglasses. In Estonia citizens are voting by phone, while the UN e-government report considers two-way citizen engagement online by any device as a measure of a country’s digital maturity.  IDC is predicting that by 2020 more than 40% of government emp...

  • If a Customer Falls in the Forest, We'll Know

    Kiera Obbard

    A few weeks ago, I had to take my car in to be serviced. After a busy day at work, I rushed to the dealership only to discover that the service desk closed at 5:00pm. It was 5:09pm when I arrived.

    Frustrated after a long day, I stood there with a hopeful expression on my face. The man behind the service desk looked from me to the clock on the wall as I braced myself for the “Come back tomorrow” that I was certain was coming. But then, to my happy surprise, it didn’t.

    Instead, the man asked me wh...

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