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Global Alliance Program
At Open Text, alliances and partnerships play a key role in our ability to fulfill the needs of our customers.
Partnering For Success
Our global vision commits us to establishing strategic alliances with only the best technology, services, and solution providers. We partner to ensure customer success, and select only those partners and alliances that add significant value to the ECM solutions our customers rely on every day.
When we welcomed IXOS and Gauss to the Open Text family of companies, we also welcomed their partners. Learn more about the IXOS and Gauss alliances that Open Text is committed to fostering by visiting their Web sites.
The Alliance Program
Our Alliance Program creates an extended organization to develop technologies, repeatable service offerings, and turnkey solutions that enhance the way our customers leverage Open Text products.
Always on the cutting edge, we work closely with our partners to support and implement new and evolving industry standards.
Program Overview
We create mutually beneficial relationships with consulting systems integrators, and software and hardware developers that augment and extend Open Text products and services. Through these relationships, Open Text and its partners are able to fulfill key market objectives, drive new business, establish a competitive advantage and create demonstrable business value.
There are three categories of partnerships and alliances, along with three levels of participation available in each category. The category or categories a partner or alliance belongs to is dictated by the value their assortment of product and service offerings add to the Open Text solution suite.
Services—Services Partners are primarily system integrators and consulting and outsourcing firms with the vision and capability to combine their expertise together with Open Text products and services to deliver high-value customer solutions. In addition, they have the proven ability to automate and re-engineer complex business processes. Their expertise may include: strategy, design, implementation, change management, project management, customization and specific vertical market and domain expertise.
Solutions—Solution Partners deliver comprehensive, repeatable solutions utilizing Open Text products and services that target a specific business unit or vertical industry. Their expertise may include: vertical domain expertise, systems integration, and application development.
Technology—Technology Partners are vendors whose software and/or hardware offerings both complement and extend the value of Open Text product offerings. These partners offer Open Text customers best-of-breed technology components, seamlessly integrated with Open Text products and services. Their expertise may include: hardware and software components, DBMS, and specific application environments.
Program Benefits
Our Alliance Program offers the following benefits:
Program registration options and participation levels structured to meet almost any business requirement
The ability to leverage Open Text resources including sales, marketing, customer support, and training
Access to the Open Text Knowledge Center, a private online community of Open Text employees, customers and partners. Collaborate, share, access product information, receive support, and download new releases and development plans
Joint participation in Business Development events such as LinkUp, tradeshows and online seminars
Discounts on training and education
Marketing collateral and demonstration software
Recognition and awareness through exposure on Open Text internal and external Web sites





"By working together to combine the best of Livelink, Acrobat and Adobe PDF, Open Text and Adobe will deliver customers a compelling document collaboration solution based on leading and widely accepted technologies. "

Ivan Koon, Senior Vice President, ePaper Business Unit, Adobe

  
Published: Thu Jun 24 11:11:56 2004