Partners

Do you have a solution that will add significant value to the ECM solutions our customers rely on every day? Choose from four Open Text partner categories and three levels of participation as outlined in the Global Partner Program.

Registered Partners

Have you recently joined the Global Partner Program? Open Text offers a collection of programs for Livelink ECM Certification.

Global Partner Portal

Registered partners have access to the Community and Support Portal, as well as the dedicated Partner Portal.

Access Here

Contact

Please contact us at Partner Support with partner-related questions or comments.

Business Users

Do you have questions to do with using a product feature? Find usage tips, help files, and learn from Open Text staff and other users in one of our online communities. While designed for end users, these communities will be of interest to anyone who works with Open Text products.

Community Login

If you already have a community account

Join Open Text Online Communities

You can also stay up-to-date with Open Text’s solutions by subscribing to our out bi-monthly publication or our quarterly news bulletin highlighting research from Gartner.

We want you to get the most out of our products!

Administrators/Developers

As an administrator/developer with a formal support & maintenance program with Open Text, you can access downloads & patches, documentation, product information, discussions and product previews from one of our support sites.

Global Support Portal

Easy access to self-serve content repositories and discussion forums.

Contact Support

To identify the support contact nearest you, first identify your region using the menu below.

Toll Free:
Local:
Hours:
E-mail:
1-800-540-7292
1-519-888-9933
8:00 - 20:00 EST, Monday to Friday
support@opentext.com
Phone:
Hours:
E-mail:
+49 (0)89 4629 2121, Fax -1899
8:30 - 18:00 CET, Monday to Friday
de-support@opentext.com
Toll Free:
Local:
Hours:
E-mail:
+1800 679 440
+612 9026 3409
AUS-EST, Monday to Friday
au-support@opentext.com
Phone:
Hours:
E-mail:
+44 1494 679 749
8:00-18:00 GMT, Monday to Friday
bv-support@opentext.com
Phone:
Hours:
E-mail:
+33 147 96 55 01
9:00 - 18:00 CET, Monday to Friday
fr-support@opentext.com
Phone:
Hours:
E-mail:
+44 (0) 1494 679749
8:00-18:00 GMT, Monday to Friday
uk-support@opentext.com
Toll Free:
Local:
Hours:
E-mail:
1-800-540-7292
1-519-888-9933
8:00 - 20:00 EST, Monday to Friday
support@opentext.com
Phone:
Hours:
E-mail:
+971 4319 9257
GMT+4, Monday to Friday
me-support@opentext.com
Phone:
Hours:
E-mail:
+44 1494 679 749
8:00-18:00 GMT, Monday to Friday
uk-support@opentext.com
Toll Free:
Local:
Hours:
E-mail:
00 800 222 00 800
+49 (0)89 4629 2121, Fax -1899
8:30 - 18:00 CET, Monday to Friday
de-support@opentext.com
Toll Free:
Local:
Hours:
E-mail:
0800 9 808 808
+44 (0) 1494 679 749
8:00-18:00 GMT, Monday to Friday
uk-support@opentext.com