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Open Text Announces Enterprise Process Services To Define Content Flows in Organizations
Helps Enterprises Put Content in the Hands of Users When and Where They Need It; One of Three New Content Services Introduced by Open Text Today
LiveLinkUp 2007, Orlando, FL - 2007-10-22 - Open Text™ Corporation (NASDAQ: OTEX, TSX: OTC), a global leader in enterprise content management (ECM), today announced Open Text Enterprise Process Services, a comprehensive set of business process management (BPM) capabilities designed to make it easier than ever before for enterprises to flexibly and conveniently deliver content to users within the context of business processes. With Open Text Enterprise Process Services, users can design processes for any business content and manage the flow of that content both within and between departments to improve operations and meet business requirements.
Open Text Enterprise Process Services is one of three new content services announced today at Open Text’s LiveLinkUp 2007 conference. The three form the basis for a next-generation content management framework that takes a unique, repository-agnostic approach to ECM, eliminating the content and process silos created by different systems by decoupling the user experience from the underlying information repository
The new Open Text Enterprise Process Services provides full-featured content-centric BPM that is essentially decoupled from a single application and offered as a shared service that can be utilized by major enterprise systems, such as SAP and Microsoft Office SharePoint Server, as well as the full range of Open Text products. It features a robust set of user interface design tools that let customers quickly prototype and deploy processes that integrate with existing desktop applications, such as Microsoft Outlook. Open Text Enterprise Process Services is particularly powerful for Livelink ECM – eDOCS customers, giving them access to a far more robust process management capability for content than exists in current eDOCS products.
“Open Text has deep experience in document-centric, ERP-related processes such as accounts payable. The company’s BPM strength lies in its user interface design, which allows linkage with the user’s business context,” wrote Forrester Research analysts Craig Le Clair and Colin Teubner in a report published on July 9, 2007 titled “Open Text Brings Strong UI Design to Document-Centric BPMS.”
“We spent considerable effort talking to our customers at very large and mid-sized enterprises, and at government agencies, about their requirements,” said Kirk Roberts, President, Livelink ECM Division at Open Text. “We heard loud and clear about how important it is that content be delivered in the context of business processes, and that it had to be available through a familiar user environment. Given the rapid pace of change, flexibility in design and changing solutions were critical. We are confident that Open Text Enterprise Process Services embodies these requirements.”
Open Text Enterprise Process Services’ key capabilities include:
Open Text Enterprise Process Services is available now for Livelink ECM and Microsoft Office SharePoint Server 2003 and 2007. BPM services for Livelink ECM – eDOCS will be available in the first quarter, 2008. Open Text will extend Open Text Enterprise Process Services to Artesia DAM and RedDot later in 2008. For more information, go to http://opentext.com/2/sol-products/content-services/enterprise-process-services.htm.
LiveLinkUp 2007
Open Text’s LiveLinkUp 2007 conference is being held this year at the JW Marriott Orlando Grande Lakes, Orlando, Florida. For more information, go to: http://livelinkup.opentext.com/orlando/2007/
About Open Text
Open Text, an enterprise software company and leader in enterprise content management, helps organizations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 46,000 customers and millions of users in 114 countries. Working with our customers and partners, we bring together leading Content Experts™ to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness. For more information, visit www.opentext.com.
Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995
This news release may contain forward-looking statements relating to the success of any of the Company’s strategic initiatives, the Company’s growth and profitability prospects, the benefits of the Company’s products to be realized by customers, the Company’s position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. The risks and uncertainties that may affect forward-looking statements include, among others, the failure to develop new products, risks involved in fluctuations in currency exchange rates, delays in purchasing decisions of customers, the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers, demand for the Company's products and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2007. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.
Copyright © 2007 by Open Text Corporation. LIVELINK ECM and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.
Open Text Enterprise Process Services is one of three new content services announced today at Open Text’s LiveLinkUp 2007 conference. The three form the basis for a next-generation content management framework that takes a unique, repository-agnostic approach to ECM, eliminating the content and process silos created by different systems by decoupling the user experience from the underlying information repository
The new Open Text Enterprise Process Services provides full-featured content-centric BPM that is essentially decoupled from a single application and offered as a shared service that can be utilized by major enterprise systems, such as SAP and Microsoft Office SharePoint Server, as well as the full range of Open Text products. It features a robust set of user interface design tools that let customers quickly prototype and deploy processes that integrate with existing desktop applications, such as Microsoft Outlook. Open Text Enterprise Process Services is particularly powerful for Livelink ECM – eDOCS customers, giving them access to a far more robust process management capability for content than exists in current eDOCS products.
“Open Text has deep experience in document-centric, ERP-related processes such as accounts payable. The company’s BPM strength lies in its user interface design, which allows linkage with the user’s business context,” wrote Forrester Research analysts Craig Le Clair and Colin Teubner in a report published on July 9, 2007 titled “Open Text Brings Strong UI Design to Document-Centric BPMS.”
“We spent considerable effort talking to our customers at very large and mid-sized enterprises, and at government agencies, about their requirements,” said Kirk Roberts, President, Livelink ECM Division at Open Text. “We heard loud and clear about how important it is that content be delivered in the context of business processes, and that it had to be available through a familiar user environment. Given the rapid pace of change, flexibility in design and changing solutions were critical. We are confident that Open Text Enterprise Process Services embodies these requirements.”
Open Text Enterprise Process Services’ key capabilities include:
- Comprehensive Integration: Access to all enterprise content with Open Text’s deep integrations with all major ERP, collaboration and storage platforms.
- Rapid UI Development Tools: Best-in-class user interface design tools that allow customers to quickly prototype applications. This allows business users and stakeholders to be part of application design, helping to increase user adoption and reduce the risk of design errors.
- Use the UI of Choice: A full set of tools to integrate content and business processes into popular interfaces such as Microsoft Outlook and Microsoft SharePoint portals..This is designed for those occasional users who get involved in business processes for special approvals or escalations, and don’t need access to the system via a specialized BPM interface.
- Industry Expertise: Open Text has deep and extensive expertise in a wide range of business processes and industry sectors, such as energy, government and financial services. The company also has expertise in helping customers deploy applications in such areas as human resources, sales and marketing, customer service and accounting and financial management.
Open Text Enterprise Process Services is available now for Livelink ECM and Microsoft Office SharePoint Server 2003 and 2007. BPM services for Livelink ECM – eDOCS will be available in the first quarter, 2008. Open Text will extend Open Text Enterprise Process Services to Artesia DAM and RedDot later in 2008. For more information, go to http://opentext.com/2/sol-products/content-services/enterprise-process-services.htm.
LiveLinkUp 2007
Open Text’s LiveLinkUp 2007 conference is being held this year at the JW Marriott Orlando Grande Lakes, Orlando, Florida. For more information, go to: http://livelinkup.opentext.com/orlando/2007/
About Open Text
Open Text, an enterprise software company and leader in enterprise content management, helps organizations manage and gain the true value of their business content. Open Text brings two decades of expertise supporting 46,000 customers and millions of users in 114 countries. Working with our customers and partners, we bring together leading Content Experts™ to help organizations capture and preserve corporate memory, increase brand equity, automate processes, mitigate risk, manage compliance and improve competitiveness. For more information, visit www.opentext.com.
Safe Harbor Statement Under the Private Securities Litigation Reform Act of 1995
This news release may contain forward-looking statements relating to the success of any of the Company’s strategic initiatives, the Company’s growth and profitability prospects, the benefits of the Company’s products to be realized by customers, the Company’s position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. The risks and uncertainties that may affect forward-looking statements include, among others, the failure to develop new products, risks involved in fluctuations in currency exchange rates, delays in purchasing decisions of customers, the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers, demand for the Company's products and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2007. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.
Copyright © 2007 by Open Text Corporation. LIVELINK ECM and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.
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