LinkUp Phoenix 2004, Phoenix, Arizona - 2004-11-16 - Open Text™ Corporation (NASDAQ: OTEX, TSX: OTC), the world’s largest provider of Enterprise Content Management (ECM) software, today announced a next-generation services-oriented architecture, with the first services to be delivered early next year. Open Text announced the news at its North American user conference, LinkUp Phoenix 2004, underway this week in Phoenix, Arizona.

Called the Livelink ECM Services Architecture, the platform provides a layer of software “services” that link corporate applications to repositories of information, no matter where they reside. The Livelink platform also facilitates the smooth evolution of existing applications, speeds the development of new applications targeting new segments of the enterprise content management market, and provides easier integration of the company’s acquired technologies.

"More than ever, customers want greater functionality in their applications while demanding greater flexibility and reduced cost in their deployments. This is a huge challenge given the current diversity of architectures, interfaces, languages, and integration mechanisms in large organizations," said David Glazer, Chief Technology Officer at Open Text. "Our new services architecture is the key to creating easy-to-deploy ECM solutions that bridge the divides between people, information, and applications like never before."

The Livelink ECM Services Architecture is built entirely in Java and includes native support for SOAP-based Web Services. It contains a family of federated services, an integration framework, and a flexible, extensible object layer. Customers can more easily deploy composite applications that build on Open Text’s broad family of ECM solutions, and Open Text can more quickly add new solutions to the family. In addition, partners or customers have an open platform to easily build and add specialized components when needed.

The Livelink ECM Services Architecture includes these services:

• Collaboration services to support person-to-person interaction: Provides an easy way to enable powerful cross-application collaboration. Collaboration services include presence, messaging, blogging, and discussions. Livelink Touchpoint, Open Text’s latest collaboration application set to be announced later today, will be the first deployment of the collaboration services.
  
  
• Content services to provide a single point of access to all content: Content services include application “doorways” to manage access to documents, content and metadata across the enterprise and storage doorways to fully leverage any mix of storage devices from all leading storage vendors. The content services build on the existing successful Livelink Doorways and IXOS archiving content integration strategies.
  
  
• Business process services to automate processes around content: Provides a common framework for automating the routing of information and documents, for presenting information to users via forms, and for notifying users of critical tasks via a shared inbox. The services allow business processes to span multiple applications, providing the ability to automate highly structured processes and more flexible workflows within a single solution.
  
  
• A user directory service for single point of user management and single sign-on for applications.
  
  

For more information on Open Text’s North American user conference LinkUp Phoenix 2004, go to: http://www.opentext.com/linkup/

Open Text™ is the market leader in providing Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Throughout its history, Open Text has matched its tradition of innovation with a track record of financial strength and growth. Today, the company supports more than 17 million seats across 13,000 deployments in 67 countries and 12 languages worldwide. For more information on Open Text, go to: www.opentext.com

Copyright © 2004 by Open Text Corporation. LIVELINK and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

This news release may contain forward-looking statements relating to the success of any of the Company’s strategic initiatives, the Company’s growth and profitability prospects, the benefits of the Company’s products to be realized by customers, the Company’s position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2004. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com