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Managing the Information Explosion: New Book Tells CEOs How to Survive, Thrive
Book by Open Text CEO Tom Jenkins Gives Business Leaders a Blueprint and Defines Enterprise Content Management Market
Chicago, IL. - 2004-10-21 - In an age of highly publicized corporate scandals, the risks of misuse and abuse of an ever-expanding volume of online information is creating restless nights for many senior executives. But wrestling “digital content” under control is about more than staying out of trouble. According to a new book by Open Text (Nasdaq: OTEX, TSX: OTC) CEO Tom Jenkins, it is now central to a company’s success.
Called Enterprise Content Management, What You Need to Know, the book offers an easy-to-understand look at today’s information challenges and the technology companies are adopting to turn content into a competitive advantage—technology known as Enterprise Content Management (ECM) software.
With billions of e-mails created daily, not to mention instant messages and documents of every type flowing through corporate computers and the Internet, the average manager is in a daily “paper chase” that makes it tough to keep up. It’s estimated that the average worker spends 20 percent of his or her time each day in e-mail alone. Add the tough requirements of corporate governance laws, and issues such as privacy and security, and it’s clear how significant the information management problem is for companies today.
“Nowadays, ‘what did you know and when did you know it?’ is no longer a question reserved for political leaders. It is the question asked of every player in every major event of our time, from Enron to the Iraq War to 9/11, and everything in between,” said Jenkins. “The rapid, free flow of electronic information that is delivering so many benefits in our society today, is also creating risks with ever higher stakes. New laws such as Sarbanes-Oxley are compelling companies to get their digital houses in order. Those that do it right, will reap enormous benefits in the years to come.”
According to Jenkins, a better understanding of ECM technology is critical. Enterprise Content Management, What You Need to Know provides a blueprint for ECM software, providing a comprehensive definition of what comprises ECM today and tomorrow. The book describes the components of ECM in the context of solving business problems, including collaboration, content management, business process automation, records management, knowledge management, and the integration of ECM technology with other business applications. Jenkins’ vision in the book has guided his company’s work over the last ten years to develop the industry’s most complete portfolio of ECM capabilities available today.
The book also contains more than 60 case studies from organizations such as the U.S. Air Force, BMW, Barclays Bank, Siemens, Air Liquide, Krispy Kreme, Daimler Chrysler and Lockheed Martin. The case studies detail how these global organizations are using ECM technology to increase revenue, reduce expenses, create agility, manage risk and execute strategy.
For more information or to order Enterprise Content Management, What You Need to Know, go to http://www.opentext.com/corporate/ecm-book.html
Called Enterprise Content Management, What You Need to Know, the book offers an easy-to-understand look at today’s information challenges and the technology companies are adopting to turn content into a competitive advantage—technology known as Enterprise Content Management (ECM) software.
With billions of e-mails created daily, not to mention instant messages and documents of every type flowing through corporate computers and the Internet, the average manager is in a daily “paper chase” that makes it tough to keep up. It’s estimated that the average worker spends 20 percent of his or her time each day in e-mail alone. Add the tough requirements of corporate governance laws, and issues such as privacy and security, and it’s clear how significant the information management problem is for companies today.
“Nowadays, ‘what did you know and when did you know it?’ is no longer a question reserved for political leaders. It is the question asked of every player in every major event of our time, from Enron to the Iraq War to 9/11, and everything in between,” said Jenkins. “The rapid, free flow of electronic information that is delivering so many benefits in our society today, is also creating risks with ever higher stakes. New laws such as Sarbanes-Oxley are compelling companies to get their digital houses in order. Those that do it right, will reap enormous benefits in the years to come.”
According to Jenkins, a better understanding of ECM technology is critical. Enterprise Content Management, What You Need to Know provides a blueprint for ECM software, providing a comprehensive definition of what comprises ECM today and tomorrow. The book describes the components of ECM in the context of solving business problems, including collaboration, content management, business process automation, records management, knowledge management, and the integration of ECM technology with other business applications. Jenkins’ vision in the book has guided his company’s work over the last ten years to develop the industry’s most complete portfolio of ECM capabilities available today.
The book also contains more than 60 case studies from organizations such as the U.S. Air Force, BMW, Barclays Bank, Siemens, Air Liquide, Krispy Kreme, Daimler Chrysler and Lockheed Martin. The case studies detail how these global organizations are using ECM technology to increase revenue, reduce expenses, create agility, manage risk and execute strategy.
The Future
In Enterprise Content Management, What You Need to Know, Jenkins also takes a look at the trends that will create new information challenges in the years ahead and drive growth in ECM. These trends include: Continued focus on corporate governance legislation; more security threats, such as intelligence thefts and internal tampering; growing bandwidth; a continued trend toward “always-on“ personal computing; and continued growth in online markets.For more information or to order Enterprise Content Management, What You Need to Know, go to http://www.opentext.com/corporate/ecm-book.html
About Open Text
Open Text™ is the market leader in providing Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Throughout its history, Open Text has matched its tradition of innovation with a track record of financial strength and growth. Today, the company supports more than 17 million seats across 13,000 deployments in 67 countries and 12 languages worldwide. For more information on Open Text, go to: www.opentext.com
Trademark
Copyright © 2004 by Open Text Corporation. OPEN TEXT is a trademark or registered trademark of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.
Release Disclaimer
This news release may contain forward-looking statements relating to the success of any of the Company’s strategic initiatives, the Company’s growth and profitability prospects, the benefits of the Company’s products to be realized by customers, the Company’s position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2002, and Form 10-Q for the quarters ended March 31, 2003, June 30, 2003, September 30, 2003, December 31, 2003 and March 31, 2004. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.
For more information, please contact
Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com
