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Open Text Listed in the Leader Quadrant In Smart Enterprise Suite 2004 Magic Quadrant
Leading Analyst Firm’s Study Defines Market for Software Suites Combining Portal, Collaboration, Content Management Technologies
Chicago, IL - 2004-05-25 - Open Text™ Corporation (Nasdaq: OTEX. TSX: OTC), the world’s largest provider of Enterprise Content Management (ECM) software, said today that analyst firm Gartner, Inc., (NYSE: IT and ITB), a research and advisory firm with worldwide influence, has placed Open Text in the Leaders Quadrant of the Smart Enterprise Suite (SES) 2004 Magic Quadrant*. Gartner's well-known Magic Quadrants define technology companies in a particular market segment based on their vision and ability to execute that vision.
Issued May 17, the Smart Enterprise Suite 2004 Magic Quadrant evaluated 22 companies assessing “vendors not only with regard to the completeness of their suite, but also the degree of integration at both user level and underlying product engineering.” Leaders in the Smart Enterprise Suite (SES) market “are tracking market demands well and are prepared for the future. They have strong market visibility in multiple geographies, consistent financial performance, well integrated functionality, good customer support, the most comprehensive and scalable products,” according to Gartner. Gartner defined the SES as software that combines portal, collaboration, and content management technologies, and delivers these capabilities in an integrated suite. According to Gartner, “The SES provides a broad foundation to support knowledge or information work within an enterprise or sometimes between groups in different enterprises, and may be considered the platform for knowledge management. It focuses on support for unstructured work processes, but through portal-based integration with business applications, can provide a comprehensive digital or electronic workplace.”
“Gartner’s Smart Enterprise Suite is supported by the changing needs of our customers,” said Bill Forquer, Executive Vice President of Marketing at Open Text. “Customers want to bring together content and knowledge across the enterprise, improve integration, and build in collaborative tools to improve the productivity of teams managing important projects. We’ve built these capabilities into our Livelink suite, and gone a step further. We also provide integrated e-mail management, records management, access to third-party repositories, and other unique business and vertical solutions built on Livelink.”
Open Text is also positioned in the Leaders Quadrant of the Magic Quadrant for Integrated Document Management, 2003 published in July, 2003.
The Magic Quadrant
Gartner, Inc.’s, Magic Quadrant is a graphical representation of vendor performance in a market segment. The vertical axis of the quadrant indicates the vendor’s ability to execute on its strategy and the horizontal axis indicates the vendor’s completeness of vision. Each of the four squares of the quadrant are named to characterize the vendors placed in those areas: lower left square is labeled Niche Players, lower right square is Visionaries, upper left square is labeled Challenger, and upper right square is Leaders. Gartner defines the four segments as follows:
*The Magic Quadrant is copyrighted 2004 by Gartner, Inc. and is reused with permission, which permission should not be deemed to be an endorsement of any company or product depicted in the quadrant. The Magic Quadrant is Gartner, Inc.’s opinion and is an analytical representation of a marketplace at and for a specific time period. It measures vendors against Gartner defined criteria for a marketplace. The positioning of vendors within a Magic Quadrant is based on the complex interplay of many factors. Gartner does not advise enterprises to select only those firms in the “Leaders” quadrant. In some situations, firms in the Visionary, Challenger, or Niche Player quadrants may be the right matches for an enterprise's requirements. Well-informed vendor selection decisions should rely on more than a Magic Quadrant. Gartner research is intended to be one of many information sources including other published information and direct analyst interaction. Gartner, Inc. expressly disclaims all warranties, express or implied, of fitness of this research for a particular purpose.
Issued May 17, the Smart Enterprise Suite 2004 Magic Quadrant evaluated 22 companies assessing “vendors not only with regard to the completeness of their suite, but also the degree of integration at both user level and underlying product engineering.” Leaders in the Smart Enterprise Suite (SES) market “are tracking market demands well and are prepared for the future. They have strong market visibility in multiple geographies, consistent financial performance, well integrated functionality, good customer support, the most comprehensive and scalable products,” according to Gartner. Gartner defined the SES as software that combines portal, collaboration, and content management technologies, and delivers these capabilities in an integrated suite. According to Gartner, “The SES provides a broad foundation to support knowledge or information work within an enterprise or sometimes between groups in different enterprises, and may be considered the platform for knowledge management. It focuses on support for unstructured work processes, but through portal-based integration with business applications, can provide a comprehensive digital or electronic workplace.”
“Gartner’s Smart Enterprise Suite is supported by the changing needs of our customers,” said Bill Forquer, Executive Vice President of Marketing at Open Text. “Customers want to bring together content and knowledge across the enterprise, improve integration, and build in collaborative tools to improve the productivity of teams managing important projects. We’ve built these capabilities into our Livelink suite, and gone a step further. We also provide integrated e-mail management, records management, access to third-party repositories, and other unique business and vertical solutions built on Livelink.”
Open Text is also positioned in the Leaders Quadrant of the Magic Quadrant for Integrated Document Management, 2003 published in July, 2003.
The Magic Quadrant
Gartner, Inc.’s, Magic Quadrant is a graphical representation of vendor performance in a market segment. The vertical axis of the quadrant indicates the vendor’s ability to execute on its strategy and the horizontal axis indicates the vendor’s completeness of vision. Each of the four squares of the quadrant are named to characterize the vendors placed in those areas: lower left square is labeled Niche Players, lower right square is Visionaries, upper left square is labeled Challenger, and upper right square is Leaders. Gartner defines the four segments as follows:
- Leaders are performing well today, have a clear vision of market direction and are actively building competencies to sustain their leadership position in the market
- Visionaries have a clear vision of market direction and are focused on preparing for that, but they can still improve in terms of optimizing service delivery
- Challengers execute well today, but have a less-defined view of market direction and, therefore, may not be aggressive in their preparation for the future
- Niche Players focus on a particular segment of the client base, as defined by characteristics such as size, vertical or project complexity. Their ability to outperform or innovate may be impacted by this narrow focus
*The Magic Quadrant is copyrighted 2004 by Gartner, Inc. and is reused with permission, which permission should not be deemed to be an endorsement of any company or product depicted in the quadrant. The Magic Quadrant is Gartner, Inc.’s opinion and is an analytical representation of a marketplace at and for a specific time period. It measures vendors against Gartner defined criteria for a marketplace. The positioning of vendors within a Magic Quadrant is based on the complex interplay of many factors. Gartner does not advise enterprises to select only those firms in the “Leaders” quadrant. In some situations, firms in the Visionary, Challenger, or Niche Player quadrants may be the right matches for an enterprise's requirements. Well-informed vendor selection decisions should rely on more than a Magic Quadrant. Gartner research is intended to be one of many information sources including other published information and direct analyst interaction. Gartner, Inc. expressly disclaims all warranties, express or implied, of fitness of this research for a particular purpose.
About Open Text
Open Text™ is the market leader in providing Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Throughout its history, Open Text has matched its tradition of innovation with a track record of financial strength and growth. Today, the company supports more than 17 million seats across 13,000 deployments in 31 countries and 12 languages worldwide. For more information on Open Text, go to: www.opentext.com
Trademark
Copyright © 2004 by Open Text Corporation. LIVELINK and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.
Release Disclaimer
This news release may contain forward-looking statements relating to the success of any of the Company’s strategic initiatives, the Company’s growth and profitability prospects, the benefits of the Company’s products to be realized by customers, the Company’s position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2002, and Form 10-Q for the quarters ended March 31, 2003, June 30, 2003, September 30, 2003 and December 31, 2003. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.
For more information, please contact
Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com
