Chicago, Il - 2004-04-15 - Open Text™ Corporation (Nasdaq: OTEX, TSX: OTC), provider of Livelink®, the leading collaboration and content management software for the global enterprise, today introduced an online community of practice for government customers, giving them an always-open forum to share ideas and best practices for applying Enterprise Content Management (ECM) software in government. The community, which is based on Livelink, allows Open Text to use its own technology and expertise in collaboration to establish closer relationships with customers.

The community already has about 120 members, including representatives from major U.S. government agencies, the U.S. military and government contractors who oversee Livelink for their organizations. An Open Text team of product experts and executives specializing in the government sector also participate in the forum.

"Collaborating with peers in an online community provides a powerful new source of information and ideas," said William Dennehy, Process Analyst at Eglin Air Force Base in Valparaiso, Florida, and a member of the government community. "Open Text's government forum provides the complete essence of what a community of practice is supposed to be and offers essential knowledge management tools, such as expert identification."

"You have to truly understand your customers and their challenges before you can design software that solves their problems," said Campbell Robertson, Director of Government Solutions for Open Text. "With our government e-community, we’re using all that we’ve learned about collaboration and knowledge management over the years and applying it to establish deeper relationships with our customers. The forum allows us to stay continuously tuned in to customers’ changing requirements and how they would like to apply Livelink to new challenges."

Open Text hosts the forum in a Livelink community workspace which provides rich collaboration tools, such as a Weblog and community polls, so members can share opinions and ideas. Using the browser interface or e-mail, community members can easily share documents, articles, presentations, URLs, media files and other materials of interest to members. The community contains a wealth of information on new technology, training and user adoption, government IT standards and requirements, government technology events and webinars, and Livelink product updates. Other tools allow users to rate content shared in the forum and receive e-mail alerts when new information is added to the site.

Subcommunities are also being created, with the first already launched for users in the U.S. Air Force. Other subcommunities are planned in the months ahead.

Open Text is introducing the online community as part of its Government Regional Forum for customers underway today at The Renaissance Hotel in Washington, D.C. For more information, go to: http://www.opentext.com/events/event.html?id=35338

For more information on Open Text’s government solutions, go to:
http://www.opentext.com/government/

Open Text™ is the market leader in providing Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Throughout its history, Open Text has matched its tradition of innovation with a track record of financial strength and growth. Today, the company supports more than 17 million seats across 13,000 deployments in 31 countries and 12 languages worldwide. Open Text’s flagship product, Livelink® seamlessly combines collaboration with content management, helping organizations transform information into knowledge to provide the foundation for innovation, compliance and accelerated growth. For more information on Open Text and Livelink, go to: www.opentext.com and www.opentext.com/livelink

Copyright © 2004 by Open Text Corporation. LIVELINK and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

This news release may contain forward-looking statements relating to the success of any of the Company’s strategic initiatives, the Company’s growth and profitability prospects, the benefits of the Company’s products to be realized by customers, the Company’s position in the market and future opportunities therein, the deployment of Livelink and our other products by customers, and future performance of Open Text Corporation. Forward-looking statements may also include, without limitation, any statement relating to future events, conditions or circumstances. Forward-looking statements in this release are not promises or guarantees and are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the Form 10-K for the year ended June 30, 2002, and Form 10-Q for the quarters ended March 31, 2003, June 30, 2003, September 30, 2003 and December 31, 2003. You should not place undue reliance upon any such forward-looking statements, which are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com