Chicago, IL - 2002-11-14 - Open Text™ Corporation (Nasdaq: OTEX, TSX: OTC), provider of Livelink®, the leading collaboration and knowledge management software for the global enterprise, today announced a new Livelink solution that gives pharmaceutical companies end-to-end lifecycle support for the large volumes of reports and other documents created during the discovery, development, testing and approval processes for new products. Called Livelink for Regulated Documents, the solution ensures information is managed in a way that's compliant with rules from regulatory authorities, including the U.S. Food and Drug Administration (FDA).

Livelink for Regulated Documents offers an advantage inherent in Livelink: Rapid time-to-deploy for rapid ROI. The solution can be deployed quickly to deliver efficiencies into the heavily regulated drug development process, providing the critical time-to-market speed pharmaceutical and bio-tech companies need to remain competitive.

"Pharmaceutical companies face the difficult challenge of bringing superior new products to market faster in a research-intensive, risky and highly regulated environment," said Martin Sumner-Smith, vice president of pharmaceutical solutions at Open Text. "The key to success is to rapidly deploy new solutions that build efficiencies into the drug development process, while ensuring compliance with increasingly stringent regulations. Livelink for Regulated Documents delivers efficiencies by improving the way information is managed, increasing collaboration and automating processes. At the same time, it provides a consistent process for managing documents to ensure regulatory compliance across the enterprise. It is an example of the kind of vertical solutions we can offer that can be deployed quickly to meet very specific industry needs.".

Livelink for Regulated Documents is designed to carefully manage critical documents for drug research and development through a lifecycle, which includes document authoring, reviews, approvals and dissemination:

• Authoring: Livelink for Regulated Documents allows companies to control and manage the authoring of critical documents. With Livelink for Regulated Documents, companies can create detailed document templates with appropriate workflows to ensure consistency in the development of important documentation, while at the same time offering controls over the access and use of templates.
  
  
• Reviews and Editing: Livelink for Regulated Documents allows multiple users to simultaneously review and edit documents. These collaborative review and editing features ensure careful control over reviews and that changes are applied correctly to documents.
  
  
• Approvals: With Livelink for Regulated Documents, document approvals are carefully managed by a uniform electronic process for electronic signatures, combined with workflows and security features. This ensures that a consistent process for document approvals is followed across the company and that only pre-defined "approvers" are allowed to sign-off on important documents.
  
  
• Document Release: Livelink for Regulated Documents provides electronic processes so that documents are released in accordance with company policies and regulatory requirements. Before documents are released, appropriate effective dates are applied and each document is assigned a records management plan to ensure it is maintained and then retired in line with records management policies. Appropriate permissions are also applied for access to documents in accordance with company policy.

Livelink is the leader in collaboration and knowledge management for the global enterprise. Its richly-featured enterprise services include virtual team collaboration, business process automation, enterprise group scheduling and information retrieval services, all tightly integrated into a solution that is easily customized and extended. Livelink is essential to the effective management and development of communities of interest that span organizations and industries. For everything from the creation of complex e-community relationships to the automation of simple e-business processes, Livelink delivers true dynamic collaboration between individuals, organizations and large trading communities. Livelink servers are fully Web-based and open-architected to ensure rapid deployment and easy access to its full functionality through a standard Web browser. For more information, visit www.opentext.com/livelink/.

Since 1991, Open Text Corporation has delivered innovative software that brings people together to share knowledge, achieve excellence, deliver innovation, and enhance processes. Its legacy of innovation began with the successful deployment of the world’s first search engine technology for the Internet. Today, as the leading global supplier of collaboration and knowledge management software for the enterprise, Open Text supports six million seats across 4,500 corporations in 31 countries and 12 languages throughout the world. As a publicly traded company, Open Text manages and maximizes its resources and relationships to ensure the success of great minds working together. For more information, visit www.opentext.com.

Copyright © 2002 by Open Text Corporation. LIVELINK, LIVELINK MEETINGZONE, and OPEN TEXT are trademarks or registered trademarks of Open Text Corporation in the United States of America, Canada, the European Union and/or other countries. This list of trademarks is not exhaustive. Other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text Corporation or other respective owners.

This news release may contain forward-looking statements relating to the deployment of Livelink and Livelink MeetingZone by customers, and future performance of Open Text Corporation. Forward-looking statements are subject to certain risks and uncertainties, and actual results may differ materially. These risks and uncertainties include, among others, risks involved in the completion and integration of acquisitions, the possibility of technical, logistical or planning issues in connection with deployments, the continuous commitment of the Company's customers and other risks detailed from time to time in the Company's filings with the Securities and Exchange Commission (SEC), including the final prospectus for the Company's initial public offering of common stock in January 1996, Form 10-K for the years ended June 30, 1998, June 30, 1999, June 30, 2000, and June 30, 2001, and Form 10-Q for the quarters ended September 30, 2001, December 31, 2001 and March 31, 2002. Forward-looking statements are based on management's beliefs and opinions at the time the statements are made, and the Company does not undertake any obligations to update forward-looking statements should circumstances or management's beliefs or opinions change.

Margaret E. Dobbin
Director, Industry Analyst Relations
Open Text Corporation
+1-519-888-7111 ext.2410
mdobbin@opentext.com

Richard Maganini
Open Text Corporation
1-847-961-0662
rmaganin@opentext.com