QAD: Building an ecosystem of partners, customers and employees around the globe

QAD connects people and information to achieve a 'smart enterprise'

About QAD:

QAD provides innovative enterprise software and services for global manufacturers.

The Challenge:

  • QAD found itself with customers, employees, sales, and partners all around the globe, trying to find information and answers in real time
  • With no universal source of information or place to communicate, results were unsatisfactory

Long Story Short Solution:

Customer Experience Management: Web Experience Management and Collaboration

The Result:

QAD now provides a cohesive, "single source of truth" that shows the right information to the right kind of user. They have also created a collaborative environment where employees can work seamlessly together, ask questions, identify and solve problems by leveraging the insights and knowledge of people from around the globe.

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