Hyatt Hotels

Read how a leading hotel chain deploys OpenText Portal and OpenText Collaboration, Vignette Edition to connect its associates across the globe.

The Challenge:

• Create a tool that engages individuals across continents, time zones, cultures and languages.
• Promote an online community, facilitate day-to-day work, and enable the sharing of information.
• Deliver a more flexible solution that is scalable, engaging, and interactive than a company intranet.

Long Story Short Solution:

• OpenText Collaboration, Vignette Edition
• OpenText Portal
• OpenText Web Experience Management
• OpenText Web Media Management

The Result:

Hyatt implemented an intranet solution to move the company from multiple information silos to a more connected and seamless community. Called Hyattconnect, the portal gives Hyatt associates access to an easy-to-use content management interface where they can find up-to-date information on policies, procedures, best practices and internal articles through a secure connection from any computer with a Web browser. Using the portal, individuals can collaborate on projects and tasks, reducing project timelines. The Web Content Management and Media Services components ensure efficient distribution of appropriate content and media types across multiple devices, as well as improved search capabilities.