Agis: Enhanced Customer Experience
Agis creates a more meaningful, valuable customer experience by customizing the message for each recipient.
About Agis:
Agis is one of the largest health insurance companies in Holland – 1700 employees and millions of customers.
The Challenge:
- Ensure they were providing meaningful, valuable information to their customers and potential clients
- Marketing and customer support staff could not easily manage the process
Long Story Short Solution:
OpenText Customer Experience Management: Customer Communications Management with StreamServe
Learn how you can create a highly targeted and profitable customer experience.
The Result:
Agis now sends documents, mail and advertising that speaks directly to each individual’s needs and interests. They can quickly deliver targeted, dynamic content to over 1.2 million customers, maintaining a consistent brand experience throughout the process. With a consolidated information hub of client data, Agis easily supports multichannel marketing programs while decreasing costs.
Make your own long story short.
Talk to an OpenText content expert about your customer experience management.
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