Privacy Policy

Your privacy on the Internet is important to us. Because we may gather certain types of information about the users of IXOS's site and services, we believe you should fully understand the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we may gather and how we use it.

Personal Information

We gather personal information that we need to know when you ask us to do something for you. For example, if you ask us to send you our monthly newsletter, we need to know and store your email address. We will always ask for your permission and tell you how we're going to use your personal information first. You can always choose not to provide it.

Use of Personal Information

We only use the personal information we gather for the purposes to which you have agreed, for example, to send you a newsletter. We do not collect personal information about any of our site's visitors unless the visitor authorizes us to do so.

Access to Personal Information

Only people who need to access your personal information can access it; for example, the people who send a newsletter need to know your email address.

Sharing Personal Information

We do not sell or provide your personal information to any third parties.

We might share your personal information under the following circumstances:

  • We have your consent.
  • We are required to share customer information by law, to protect the interests of the company or in the discharge of public duty.
  • We need to share your personal information with a business partner in order to provide a service you have requested. Our business partner's use of your information is restricted to the delivery of the service you have requested The business partners are not allowed to share your information with third parties. Our business partners have to adhere to IXOS’s Data Protection Policies.

Changing or Removing Personal Information

You have access to your personal information that we retain. We try to keep your personal information accurate and up-to-date. If you'd like to change, correct or remove your personal information, please contact us.

Security

We use current security measures to safeguard your personal information.

  • All the personal information you provide us is stored in a secure computing environment protected by secure firewalls to prevent unauthorized access.
  • We control access so that only people who need to access the information can access the information. Everyone at IXOS is required to adhere to a security agreement.
  • To use the Knowledge Center, you must use a confidential IXOS userid and password unique to each person.

Email

If you send us an email, we may save it if we think we'll need it to communicate back with you. We never sell or share email addresses.

Remember, e-ail is not a secure way to send personal information because email is not encrypted. Please don't send any personal information to us over email; use our secure forms

Cookies

A "cookie" is a small text file that may be created on your PC when you visit a Web site (if your computer accepts cookies). If a cookie exists, it may be read when you return to the site for a subsequent visit.

We use cookies in these situations:

  • To assist in the collection of site visit statistics.
  • If you fill out a form, for example, to register for an event, we may store a temporary cookie on your PC to keep track of the information while you complete the form. Once you send or cancel the form, we remove the temporary cookie from your PC.
  • If we invite you to complete a survey while visiting our site, we store a cookie on your PC to indicate that we have shown you the survey. This cookie will expire after time.

If you do not wish to receive cookies, please configure your Internet Browser to erase all cookies from your computer’s hard drive, block all cookies or to receive a warning before a cookie is stored. You will still be able to use this Web site if you have cookies disabled but some functionality may not be available.

IP Addresses

We use IP addresses for purposes of system administration, and to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Links

This web site may contain links to other sites. Please be aware that IXOS is not responsible for the privacy practices and the content of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Java and Javascript

Java is a programming language that allows different kinds of computers to talk to each other. We use Java technology to provide functionality such as navigation menus, forms and so on. You will still be able to use this Web site if you have Java or Javascript disabled but some functionality may not be available.

Children

IXOS will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations to protect a child. The definition of child or children should take into account applicable laws as well as national and regional cultural customs.

Changes to this Statement

We may amend this privacy and security statement from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on this Web site.