OpenText Web Experience Recommendations

Increase your online conversion rates, lower customer support cost, and generate more qualified leads

Organizations expend an enormous amount of effort implementing on-line marketing campaigns designed to attract, convert, and retain customers. Getting the appropriate message to the right audience is essential. Are you attracting high value on-line visitors to your Web and mobile channels? Are you able to present contextual and engaging content to each visitor to create a 1:1 relationship? Are you achieving your goals for engagement, conversions, and revenue?

Open Text Web Experience Recommendations can help you increase your online conversion rates, lower customer support cost, and generate more qualified leads. It does so by making recommendations across all sales and marketing channels—including email, in-store kiosks, or within customer service environments—to optimize each phase of your online marketing campaign lifecycle and provide customers with a more relevant Web experience. As part of our Customer Experience Management portfolio, it creates personal solutions for acquiring new customers, supporting your existing customers better, and growing the ones you have.

Create more relevant Web experiences for your customers

Open Text Web Experience Recommendations can be applied across a number of different business areas. To support media, it delivers compelling and popular content to new visitors, allowing for more targeted advertising. Marketing efforts can be augmented by guiding site visitors to the most useful and contextually relevant content with fewer clicks. Online support can be improved through faster issue resolution. For sites driving eCommerce, OpenText Web Recommendations enables more effective upselling and cross-selling a diverse set of products at multiple buyer engagement points.

Trusted by some of the Internet’s most heavily trafficked sites, OpenText Web Experience Recommendations software improves online conversion, integrates with commerce, search, or analytics platforms, and deploys in days for fast return on investment.