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Customer Feature
Nortel Networks is one of the world's largest suppliers of digital network solutions, with approximately 80,000 employees worldwide, spread across 150 different geographical locations. With revenues of US $18 billion in 1997, the company's core business is to design, manufacture and supply complete networks for the telecommunications industry.
When Nortel needed an ECM solution to manage its HR processes and to enable rapid information access, they turned to Open Text...
Benefits
- A global employee portal and a unified knowledge repository
- Direct and rapid information access
- Streamlined HR processes due to electronic employee folders
- Increased employee and customer satisfaction
- Improved project management
- Reduced network hardware and software costs
- Network management savings
- HR and incoming personnel savings
- Return on investment (ROI) of 635% over three years
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